Publicat 17 Iul 2019 | Expiră 17 Aug 2019

Risk Operations Specialist

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Candidatul ideal

GI Group is one of the world’s leading companies in the area of human capital solutions providing services in various domains of talent acquisition.
GI Group is recruiting for one of his clients, a multinational company in telecommunication industry, a Risk Operations Specialist.


  • Demonstrable e-commerce risk management experience working with an online retail / digital business or payments organization.
  • Strong e-commerce risk operations experience, supporting management to deliver effective payment, fraud and risk control frameworks.
  • Proactive approach to work – able to provide evidence of success in improving processes and ad hoc project work.
  • Strong personal organization and administrative skills, able to process large amounts of information and maintain records with a high degree of accuracy.
  • Flexible attitude, comfortable with change and competing priorities in a fast-paced business environment.
  • Some experience of fraud prevention methods and systems, such as transaction screening, investigations and risk engine rule optimization.
  • Used to working with stakeholders in multiple business areas and geographies: Sales, Operations, Finance, Treasury, IT.
  • Comfortable drafting high quality written reports and updates.
  • Some data analysis experience desirable. E.g. Extracting meaning and trends through manipulation of data sets E.g. Excel pivot tables, look-ups, macros. SQL.
  • Occasional travel may be required. A willingness to travel, sometimes at short notice, is therefore needed.
  • Some evening, weekend, annual leave and public holiday cover may be required. Therefore flexibility to work such periods is needed.

Descrierea jobului

Main tasks:

  • Support the Lead, Risk Management to deliver on risk strategy plans and objectives across global consumer e-commerce and cloud businesses.
  • Contribute to the optimization of e-commerce risk operations processes and methodologies with the aim of identifying risks, reducing fraud, chargebacks and losses.
  • Analyze fraud and risk trends and identify opportunities to streamline and enhance the payment lifecycle from a risk operations perspective.
  • Provide support and cover for risk operations tasks, such as transaction screening, and chargeback administration in collaboration with existing Risk Operations staff.
  • Contribute to the development of risk operations strategies and tactical risk controls, such as customer verification, investigations and case management, authentication and use of 3rd party business support tools.
  • Conduct research on e-commerce & risk trends.
  • Assist with drafting risk policy and procedure documentation and materials.
  • Take responsibility for completing specific aspects of risk projects and initiatives.
  • Create risk reports, statistical updates and dashboards.
  • Contribute to ongoing enhancement of fraud and risk system capabilities (internal and 3rd party).
  • Complete general tasks and ad hoc project work as required by management

Descrierea companiei

Gi Group este unul din liderii europeni in furnizarea serviciilor pentru dezvoltarea pietei muncii, cu expertiza principala in crearea si implementarea solutiilor de munca flexibile. La inceputul anului 2009, a achizitionat pachetul majoritar de actiuni al Barnett McCall Recruitment, adaugand la cei peste 10 ani de experienta ai BMR metode de recrutare inovatoare si expertiza internationala. Gi Group Staffing Company este o societate comerciala autorizata ca agent de munca temporara (cu sediul din Bucuresti si toate birourile regionale permanente) in condiţiile art. 88 din Codul Muncii, in conformitate cu autorizaţia de funcţionare seria B nr. 0000101/26.06.2009 emisa de Direcţia de Munca, Solidaritate Sociala si Familie Bucureşti, poziţia 171 in Registrul Naţional de Evidenta a Agenţilor de Munca Temporara Autorizaţi � Municipiul Bucuresti. Suntem o societate inregistrata ca operator de prelucrare a datelor cu caracter personal si de transfer a datelor cu caracter personal sub nr. 12305.

Risk Operations Specialist  -  GI GROUP STAFFING COMPANY S.R.L.

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