This position is responsible for improving existing membership business retention. As a Retention Agent, you will be provided with membership lead opportunities, required to resell brand benefits to achieve/exceed business retention targets. If you are a fighter and want to make a good income, come and join us!!!
What you'll bring
- Good knowledge of the English language;
- Ability to overcome objections and provide relevant benefits to encourage continuous membership business;
- Ability to multi-task and quickly provide solutions to various issues;
- A passion for exceeding sales targets;
- Attention to detail and service focus mentality;
- Professional work ethics and attitude.
What you'll do
- Handles and maximize calls from customers regarding their subscription;
- Responsible for up-selling and/or cross-selling multi-year service packages;
- Builds rapport with customers and clients;
- Offers and educates on the benefits of products and services and explains how the recommendation will add long time value to the customer;
- Empathizes and acknowledges customer to create trust and partnership;
- Ability to meet or exceed established sales, retention goal;
- Persuasive and resilient personality with a high level of energy;
- Make money and have fun doing it !!
What's in it for you
- International brand recognition;
- Fix salary 3000 RON NET;
-Depending on performance after 3 months the fix salary can be raise at 4000 RON NET, after 6 month the fix salary can be raise at 5000 RON NET;
-Attractive commission structure can reach up more than 6000 RON on a month;
Hi, there! We are Hermes Marketing - a team of truly devoted and goal-oriented professionals, who have been lucky to assist ambitious clients in providing high-quality telemarketing services. We deliver cost-effective solutions aimed to ensure wow customer service and help you achieve your goals.Hermes Marketing is always looking for dynamic colleagues who like to work in a team and are oriented towards performance. So, come and join us!
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