Publicat 14 Iul 2020 | Reactualizat 13 Aug 2020 | Expiră 14 Aug 2020

Retail Customer Advisor with English

30 posturi
call center, relationare clienti, customer support, advisor, customer care, engleza

Be part of our newest project for one of the most loved luxury brands in the world!

Required profile:
• English language proficiency • Customer oriented person, excellent communication skills (active listening), quick learner • Proactive and a great team player
What you will
be doing:
• Your role will be to offer customer service by providing information about orders and client's accounts. • You will provide solutions to client's issues via emails in order to deliver excellent customer experience and create brand engagement. • You will be able to get involved in creating new processes and you will have the chance to be part of a new project from the beginning and in continuous developement
What well
• We offer you great income and a pleasant working environment in the city center • Attractive salary package, monthly bonus based on performances and flexible benefits • Schedule: Monday — Friday 8:00 — 18:00 • We want you to be successful and to ensure you maximize your earnings, you will be fully trained and supported by a company renowned for developing its staff.
Webhelp is a French group specialized in customer experience and business process outsourcing, with 50 000 employees working in 140 operations centers located in 36 countries. Number 1 in Europe and ranked in Top 7 Best Global BPO, Webhelp Group continues to increase its teams, promoting a policy of customer and employee satisfaction.
Webhelp Romania is the Group's Digital Hub and the leading French employer in Romania. Founded in 2000, Webhelp Romania has been constantly growing, from 200 to more than 2000 team members, while delivering across 4 centers in Bucharest, Ploiesti, Galati, and Iasi. Our customer portfolio counts more than 30 brands, including: Samsung, Sephora, Bouygues Telecom, Orange, Vodafone, NN.
Retail Customer Advisor with English  -  WEBHELP ROMANIA

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