Publicat 25 Mar 2019 | Reactualizat 22 Apr 2019 | Expiră 22 Apr 2019

Reporting Analyst with English

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Candidatul ideal

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No other applications will be considered.
  • Minimum 1-year experience performing reporting within the contact center industry
  • Experience working within a customer service environment would be of benefit
  • Advanced analytical skills
  • Strong communication skills
  • Ability to prioritize deliverables and plan accordingly
  • Willingness to work on a shifting schedule as needed (10:00 – 19:00 ; 16:00 – 01:00.).

Descrierea jobului

Key responsibilities:

  • Delivering reports, preparing business documentation and presentations on a range of key metrics
  • Create presentations on data and reports to assist management
  • Assist the Senior Reporting Analyst in discussions with stakeholders
  • Conduct routine audits and quality reviews of reports and data
  • Assist in raising and resolving issues in raw data availability that will impact project performance (. application downtime, data irregularities observed, etc.)
  • Efficiently provide trustworthy data to management as requested- including short notice requests
  • Work closely with the Senior Business Reporting and Governance (BRG) Leads / Senior Management in driving BRG initiatives and ensure the project adhere to compliance requirements (. data retention guidelines)
  • Act as a backup for other reporting team members
  • Assist in the development of new tools and automation delivery of BRG products.
In terms of benefits you must know
We thought a lot about your growth:
  • Professional growth opportunities that recognize individual contributions and performance;
  • Friendly work environment, being surrounded by professional colleagues;
  • An experienced Career Counselor to guide you and check on your progress;
  • Extensive training through a variety of methods – online, classroom, etc;
  • A flexible approach that allows an appropriate work/life balance, where fun outings, sports activities and volunteering initiatives are part of our regular day-to-day life.
  • Attractive and thorough benefits package including: coverage of public transportation, private medical services, private pension, life insurance, gym subscription or medical services for a member of the family, meal vouchers for each working day, interactive library subscription.

Descrierea companiei

Bring your talent and passion to Accenture – sharpen your skills, build an extraordinary career and play a key role in creating solutions that transform organizations and communities around the world.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world’s largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 440,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

We focus equally on employees’ development by creating a culture of excellence and offering extensive training programs that support professional growth.

To find more about Accenture and how you can use and improve your skills visit our careers website http://accenture.ro/cariere and like our Facebook pages https://www.facebook.com/accentureinromania and https://www.facebook.com/Accenture.Industrial.Software.Solutions.Romania.

Our headquarter office is located in Bucharest, at Westgate Office Park, and we deliver services to our clients from the following offices:

Consulting

Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1

Technology

Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1

Digital

Cluj-Napoca - Sigma Business Center, Republicii St., No. 109 Targu Mures - Multinvest Business Center, Aurel Filimon St., No. 19A

Operations

Bucharest - WestGate Park, Preciziei Blvd., No. 24, Bl. H1 Timisoara - City Business Centre, Brediceanu St., No. 10 Iasi - United Business Center 3 - C1, Palas St., No. 7B-7C

Brasov- Coresi Business Park, Turnului St., no 5, Bl N1

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Reporting Analyst with English  -  Accenture