Relationship Manager After Sales

Oraș de lucru
Tipul job-ului
Departamente
Salariu Nespecificat
Limbă străină
Permis conducere

Candidatul Ideal

  • Absolvent de studii superioare;
  • Experienta in domeniul bancar constituie avantaj;
  • Cunostinte cu privire la produsele de pe piata bancara, aplicatiile specifice activitatii, operatiuni bancare;
  • Permis de conducere categoria B;
  • Disponibilitate la deplasari;
  • Cunostinte de limba engleza si MS Office la nivel mediu;
  • Bune abilitati de comunicare, abilitatea de a rezolva probleme;
  • Persoana atenta la detalii, care da dovada de flexibilitate si atitudine orientata spre client.

Descrierea jobului

  • Asigura monitorizarea, mentinerea si controlul relatiei cu comerciantii parteneri acceptanti de carduri bancare prin intermediul echipamentelor electronice POS ale Credit Europe Bank prin activitati specifice de post-vanzare;
  • Mentine legatura cu partenerii comercianti dupa incheierea contractelor de colaborare;
  • Asigura urmarirea functionalitatii terminalelor prin efectuarea de teste cand se viziteaza locatiile comerciantilor parteneri din zona alocata (Bucuresti si alte orase – delgatii);
  • Asigura distribuirea materialelor de campanie comerciantilor parteneri acceptanti (merchandising);
  • Asigura suport departamentelor implicate si/sau comerciantilor parteneri in ceea ce priveste comandarea si distribuirea materialelor generice sau publicitare (merchandising);
  • Mentine si actualizeaza baza de date cu partenerii comercianti;
  • Comunica cu partenerii comercianti si rezolva problemele cand acestea apar;
  • Realizeaza trainingul partenerilor comercianti cu privire la folosirea POS-urilor si alte probleme functionale.
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Descrierea companiei

Each step, each client and banking operation brought us closer to an important milestone in our career: we have recently celebrated 20 years of activity on the Romanian market.

We were present on the financial market ever since 1993, as Banca de Credit Industrial si Comercial. In 2000 we rebranded ourselves as Finansbank, to later become - in 2007 - Credit Europe Bank. In Romania we provide a broad range of products and services for approximately 500.000 individuals, SME's and companies, across a network of 65 branches, agencies and work points, as well as through alternative distribution channels: ATM's, POS's, Internet and Phone Banking.

We grew up, improved ourselves and irrespective of our name we had a single aim: to offer banking products and services that best match our clients' needs. For this purpose, whether for SME's, large companies or individuals, we had put at work new banking models, novel technologies as well as the will to be of assistance, to keep close to our clients and their businesses.

As part of the Dutch financial Group Credit Europe NV we strive to provide experience, competence and innovation - as the true recognition of our products and services' value is given by those who use them.

This recognition is also enjoyed by CardAvantaj, a name that bears a special significance for us. More than 10 years ago this brand introduced, for the first time in Romania, a payment instrument with zero interest rate, easy to understand, easy to use. Since its introduction on the market, CardAvantaj made over 300,000 friends, clients that made good use of it, finding the best solutions within a network of tens of thousands of merchant partners - the most extensive in Romania. During all this time CardAvantaj did its outmost to fulfill the promise made to clients, by continuously providing innovative features and benefits.

There are new ideas to come; we are preparing fresh new projects - stay close to us!

Publicat 28 sept. 2021 Reactualizat 28 oct. 2021 Expiră 28 oct. 2021
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