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Customer service experience in the electronics industry or in similar areas;
Advanced written and oral English skills
Advanced written and oral French skills
Knowledge of Office Packages (Word, Excel ...).
Good communication skills;
Bachelor’s Degree (required)
The Customer Experience Account Manager is responsible for both revenue and customer service and is directly responsible for generating revenue for assigned accounts and territorie
Owns revenue opportunities from start to finish and is responsible for building and growing business relationships within their assigned accounts, channels and/or
The CEAM is the internal customer advocate for assigned accounts and geography and is responsible to coordinate across all functional departments to quickly resolve specific customer requests and needs, both stated and
The role provides transparency to customers on their orders and requests and provides preemptive solutions on significant matters impacting the customer experience.
Key tasks include direct customer communication by a variety of channels, revenue generation, order management across the Panduit fulfillment chain, and information and exception management.
PANDUIT is a world-class developer and provider of leading-edge solutions that help customers optimize the physical infrastructure through simplification, increased agility and operational efficiency. PANDUIT’s Unified Physical Infrastructure (UPI) based solutions give Enterprises the capabilities to connect, manage and automate communications, computing, power, control and security systems for a smarter, unified business foundation. PANDUIT provides flexible, end-to-end solutions tailored by application and industry to drive performance, operational and financial advantages. PANDUIT’s global manufacturing, logistics, and e-commerce capabilities along with a global network of distribution partners help customers reduce supply chain risk. Strong technology relationships with industry leading systems vendors and an engaged partner ecosystem of consultants, integrators and contractors together with its global staff and unmatched service and support make PANDUIT a valuable and trusted partner.
Panduit is always looking for talented, motivated people who have the skills neededto provide solutions to our customers.
We value team players who can help us build a better Panduit and continually deliver value to our global customers.
But more than that, at Panduit, you can make an impact. Our unique culture fosters an environment where great things can be accomplished through collaboration, problem solving and creativity.
In return for your talents, we offer a wide variety of programs, services and resources to employees to improve their skills, grow in their career, and meet their commitments to both their personal lives and their jobs.
We believe career development is not limited to advancement. It also includes developing your skills in your current position or making a move to another area within Panduit. Career development is a responsibility shared by both the company and the employee — it’s our goal to provide you with opportunities and resources that enhance your skills and allow you to grow professionally