Publicat 13 Mai 2019 | Reactualizat 10 Iun 2019 | Expiră 13 Iun 2019

RCSC Application Specialist– Bucharest, Diagnostics Division

1 post
Who we are
At Roche, 94,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity, and on seeing each other’s differences as an advantage. To innovate healthcare, Roche has ambitious plans to keep learning and growing and is seeking people who have the same goals for themselves.
The Position
Make your mark. Improve lives.
Experience it for yourself. You will become part of a vibrant environment, where our experts are committed every day to assisting Roche customers (hospital & private laboratories /research centres) on issues related to our complex medical instruments and innovative devices.  
An opportunity is now available for an experienced Application Specialist to join our EMEA regional customer support center (RCSC) team and to provide technical and scientific support related to a wide range of medical instruments and devices such as Serum Work Areas, HIVD, Molecular Systems, Tissue Diagnostics for healthcare professionals. 
The RCSC Application Specialist will take care of customer technical requests and drive solutions from the entry of request, analysis and structuring of the issue, to full implementation of an adequate solution by phone or remotely (also on-site support activities if necessary during complex situations). He/she will support Laboratory Trainers during customers and new employees training sessions and will be the interface between Field Engineers, customers and Global level support in Switzerland.
Who you are
You are someone who wants to influence your own development. You are looking for a company where you have the opportunity to pursue your interests across functions and geographies.
Where a job title is not considered the final definition of who you are, but the starting point.
You can consider yourself the ideal candidate if you have university degree in Medical Technology or Biomedical Sciences or Mechatronics Engineering, you have previous work experience in the medical, technical environment as a Technician or Laboratory Scientist and you obtained a good understanding of the lab practices and/or fluidics. You are team-oriented and customer-focused and show a proven ability to deliver under pressure. You are IT literate and you provide resolution guidelines to customers in a structured way. Advanced knowledge of English and Romanian, both written and spoken, is considerate a must.
What we offer
In return we offer a multinational environment, competitive compensation package (salary and benefits), high quality working instruments and a general interest in your development and progression.
The next step is yours.
  Avand sediul central in Basel, Elvetia, Roche este una dintre cele mai importante companii farmaceutice bazate pe cercetare si dezvoltare si unul dintre liderii mondiali in domeniul farmaceuticelor si diagnosticelor. Fiind cea mai mare companie de biotehnologie la nivel mondial, ce ofera produse si servicii inovatoare destinate detectiei precoce, preventiei, diagnosticului si tratamentului bolilor, Grupul Roche contibuie pe o scara larga la imbunatatirea sanatatii si calitatii vietii oamenilor. Roche este lider mondial in oncologie, transplant si diagnosticare in � vitro, lider de piata in virologie si este activ in alte arii terapeutice majore cum ar fi bolile autoimune, bolile inflamatorii, problemele metabolice si bolile sistemului nervos central. La nivel global Grupul are aproximativ 75.000 de angajati si se mandreste cu faptul ca a creat un mediu de lucru in care fiecare angajat isi poate dezvolta abilitatile, poate contribui pe termen lung la succesul companiei si este real apreciat in conformitate cu activitatea depusa. Pentru informatii suplimentare, va rugam sa accesati Pentru a aplica la posturi vacante in Roche sau a depune aplicatia pentru baza de date de candidati, va rugam accesati: sectiunea Careers.
RCSC Application Specialist– Bucharest, Diagnostics Division  -  ROCHE ROMANIA SRL

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