Publicat 10 Dec 2019 | Reactualizat 09 Ian 2020 | Expiră 10 Ian 2020

Quality Coordinator with French

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Candidatul ideal

Qualifications / Competencies

  • Fluent communication skills in French and English
  • To have excellent IT skills in Microsoft Office 365
  • Beginner understanding of continuous improvement concepts including Six Sigma, Lean, ITIL
  • To have excellent written skills and able to prepare formal reports, with a wide audience, including senior leadership
  • To be able to interrogate, analyse and use data
  • Intermediate analytical, project and product management skills, including a thorough understanding of how to interpret business needs and translate them into operational requirements
  • Exceptional attention to detail and nuance
  • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of Partners, senior managers, and subject matter experts
  • Strong critical thinking, investigative skills and problem-solving skills

Descrierea jobului

Major Responsibilities

  • Support the creation of Service Improvement artefacts (e.g. build project management / improvement related tools, SharePoint workflows/sites)
  • Creation of customer satisfaction surveys
  • Coordinate the customer and vendor satisfaction process
  • Service improvement and quality related administrative tasks
  • Coordinate the process maturity assessment processSupport internal and external audits

Descrierea companiei

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.


Quality Coordinator with French  -  HCL Technologies Ltd.

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