Quality Analyst (French, Italian, Spanish)

Oraș de lucru
Tipul job-ului
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

Be part of Amazon…
…business philosophy: work hard, have fun and change the world. We master our customer understanding every day. Whatever our customers want, we find the means to deliver it. You are welcome to join Amazon and enjoy helping people to discover new worlds.

Product Compliance Team means…
…safety. We ensure that Amazon transactions satisfy legal and safety requirements. We coordinate the aspects of product transactions that are regulated (distribution, shipping, sale, import/export) which means many of activities you can find below.

Your job responsibilities as Quality Analyst may include:
  • Report violations of rules, regulations, policies, and procedures by evaluating or recommending the initiation of investigative and corrective procedures
  • Conduct audits on a daily basis
  • Create models that optimize the resources, inputs & outputs of Compliance operations business.
  • Report of key insight trends, using statistical rigor to simplify and inform the larger team of noteworthy story lines
  • Share results of audits with Operations and Program Teams on a weekly/daily basis.
  • Provide feedback to the associates and close loop on audit observations.
  • Identify root cause of defects and find areas of improvements in the process being audited. Provides ideas for process improvements to enhance process efficiency, quality and customer experience
  • Respond to stakeholders with guidance and flags any updates to Lead/Manager

*Please note we also have this role available as a remote based position in Romania

Descrierea jobului

Basic qualifications:
  • Proficiency in verbal & written communication in English
  • Italian, Spanish or French Language at least at B1 level
  • Medium German language skills would be an advantage but not a requirement
  • Good working knowledge of MS Office, MS Outlook; MS Excel proficiency is an advantage.
  • Strong attention to details.
  • Ability to analyze and identify patterns in large data sets.
  • Decision making aptitudes based on given guidelines and in ambiguous contexts.
  • Must be comfortable working with large data sets.
  • Very good knowledge and experience in internet navigation and research – finding specific information about products in a timely manner.
  • Previous experience in Auditing and analyzing data for error trends
  • 1-5 years of experience in data-driven business operations processes – Business Process Outsourcing, Operations processes; Database management is an added advantage
Preferred qualifications:
  • Graduation in any Discipline
  • B2 of Italian, Spanish or French Language
  • Knowledge of consumer product compliance processes and regulations
  • Proficiency with VBA, SQL and knowledge of Data Warehouse
  • Experience in regulatory compliance management with government agencies
  • Experience in Auditing firms like EY, KPMG & Deloitte will be beneficial
  • Experience in designing and implementing custom reporting systems using automation tools
  • Experience with data analysis in a variety of quantitative fields and experience building data and decision support systems

Descrierea companiei

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
Publicat 4 nov. 2021 Reactualizat 4 dec. 2021 Expiră 4 dec. 2021
Nu îți face griji, poate joburile de mai jos îți pot fi de folos

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