QA Software Support with German (B1)
Requirements & Competencies:
- German language: Medium level (B1);
- Medium - advanced level for English Language;
- 1 year of experience in Service Desk Support role;
- Experience in working with web applications;
- Experience in working in Agile processes – it’s a plus;
- Database and SQL knowledge – it’s a plus;
- Ability to work in challenging international, multinational teams and manage own time;
- Self-motivated, with a high level of self-discipline;
- Patience, flexibility and attention to detail;
- Delivery focused, with a flexible approach to work and willingness to learn new systems and business lines;
- Good communication and listening skills;
- Ability to maintain documentation.
In this function, you will work in an agile team and will be responsible for support related to web software applications used in several countries, with main focus on the Austrian customer.
- Solve 2nd level incidents and service requests;
- Training for internal clients;
- Update technical and user documentation;
- Support and maintain good relations with internal clients and development team.
GABTEO HR – Companie de Consultanta, Executive Search, Head-Hunting si Recrutare de Personal.
Domenii de expertiza: Retail, Financiar – Bancar, FMCG, Contabilitate, BPO, IT, Pharma, HoReCa, Resurse Umane, Inginerie, Auto, Asigurari, Transporturi, Agribusiness, Servicii