Knowledge and Skill Requirements:
Procurement Systems knowledge, ideally Ariba (Oracle or SAP also useful)
Experience with other supporting system users
Microsoft Office skills essential, advanced level in Excel and Word preferred
Upper intermediate level of English mandatory
Italian language intermediate level (written and oral)
Excellent communication skills, both verbal and written
Well organized, showing a ‘can do’ attitude
Able to identify areas to improve the users’ experience
Flexibility and organizational commitment
Working globally with people in different countries
The Procurement Systems Administrator ensures that all questions, queries and problems raised by Users of Procurement Systems are responded to and resolved in an accurate and timely manner.
The Procurement Systems Administrator administers the on-boarding of new vendors, runs reports in Procurement Systems and assists Country Procurement Managers with projects and ad hoc requests related to Procurement Systems.
Provides support to internal business associates using ADP’s ‘Procure to Pay’ (Ariba P2P) System in English & Italian
Provides support to internal business associates using ADP’s Travel Systems (Amex and Concur) in English & Italian
Interact with ADP’s vendors on problems relating to Procurement Systems
Track progress of problem resolution, and where applicable, follow up with the US Procurement Systems team and provide updates to the User(s)
Administer the on-boarding of new vendors, including vendors signing ADP Non-Disclosure Agreements (NDAs), carrying out OFAC and Credit Checks and obtaining vendor master data
Create and run recurring and ad-hoc reports in Procurement Systems on usage, and also on ADP spend with vendors
Assist the Country Procurement Managers with projects and ad hoc requests related to Procurement Systems and also new vendors
Escalate concerns or difficulties to the US Procurement Systems team on a timely basis
Provide the necessary support via telephone, internal communicator, email and Sales Force
We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage. ADP serves more than 610,000 clients around the world today and helps organizations of all types and sizes unlock their business potential. For 60 years, we’ve led the way in defining the future of business outsourcing solutions and we remain one of the world’s most innovative, diverse and admired companies to work for today.