Publicat 17 Iul 2019 | Reactualizat 14 Aug 2019 | Expiră 17 Aug 2019

Process Improvement Specialist - Marketplace Team

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Expirat
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Candidatul ideal

Let’s meet if you have these skills:

  • Educated to a Degree level;
  • Proven knowledge and experience of BPM / Lean tools and techniques;
  • Project Manager or Project Lead experience;
  • Previous exposure to change management processes;
  • Strong numerical and analytical skills;
  • Excellent communication skills;
  • Facilitation and negotiation skills.

Descrierea jobului

Grow Faster. Grow Higher. The Marketplace Team oversees the integration of new sellers on the eMAG platform. It basically opens a very complex ecosystem to local businesses. The team oversees all relationships with sellers, from contracts and payments to workflow and procedures, in order to ensure a great customer experience. With us, you won’t just be gaining experience. You’ll obtain determination, agility and a new perspective that will propel you towards your professional ideal.

Are you an experienced Process Improvement Specialist with knowledge in a wide range of processes and improvement techniques? Do you like leading a wide variety of projects and taking responsibility into your own hands?
Do you enjoy working in dynamic cross functional teams? Do you have excellent project and time management skills, as well as an ability to communicate, negotiate and influence?

If the answer to these questions is yes, then we would like to hear from you.
The scope of the position is to ensure the overall project management of various projects, including optimization of processes, quality improvement and process standardization, within the Marketplace Team.

You will support the business by mapping and defining process flows with SOPs related, identifying bottlenecks and coming up with targeted projects using Lean methodology;
Responsible for planning and implementation of proposed projects and acting as a change agent. Creates reports for monitoring the relevant KPIs.

What will you do in our team?

  • Gathering and analyzing data across marketplace functions to establish global standards for operations and in partnership with cross functional teams;
  • Provide high-level qualification and validation expertise and support to many different partners that have different level of understanding and practices;
  • Brainstorms and interacts with departments to discuss potential ideas and develop tangible improvement plans;
  • Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities;
  • Building strong partnership with team leaders to drive standard practices across marketplace network, fostering overall effectiveness;
  • Managing cross-functional project teams, planning and executing complex projects across marketplace departments, to enable the launch of new projects and processes;
  • Defining new features and tools, to support continuous improvement efforts;
  • Design new metrics and enhance existing metrics to support the future state of the business.

Descrierea companiei

We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We grew very fast and we are determined to keep doing so. What brought us here is our desire of continuous evolution and practical results.

Over 4000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.

You can find out more details regarding us and our available roles, by accessing the following links: https://teams.emag.ro/emag-teams/ https://teams.emag.ro/workplace/

Expirat
Process Improvement Specialist - Marketplace Team  -  eMAG