Publicat 12 Ian 2021 | Expiră 11 Feb 2021

Pension Admnistrator

2 posturi

Candidatul ideal

You will be working within the Pensions Team, which is responsible for providing consultancy, administration and engagement services to a portfolio of over 120 corporate pension clients.
Your role as a Pensions Administrator sits within the Pensions Administration Team and is predominantly responsible for providing pension administration services for a portfolio of pension clients. Pension administration services includes processing all joiners and leavers to our clients pensions schemes, submitting monthly pension contribution schedules, ensuring contributions are invested by the provider in line with legislative deadlines, maintaining employees’ pension information on Darwin™ and assisting the client and their employees with ad-hoc pension enquiries such as incorrect contributions and changes in personal details.

Descrierea jobului

The role and your mission:

  • Develop relationships with your assigned clients, ensuring that the client record is kept up to date – this requires an understanding of the client’s requirements, expectations and preferred way of working.
  • Be responsible for completing between 40-70 pension schedules reconciliations each month, investigating discrepancies between the pension provider and the client. The reconciliations vary from simple to very complex ranging from 10 to 5000 employees. Following the reconciliation you will be responsible for processing joiners, opt outs, leavers and contributions in line with the pension provider’s processes.
  • Ensuring that we receive the client’s monthly pension contribution schedule and that it is submitted in line with legislative timescales.
  • Develop a working relationship with the 14 pension providers – this requires an understanding of their each of their processes and requirements to ensure requests are processed efficiently and correctly.
  • Uploading employees’ pension plan information provided by the pension provider into Darwin™, for example pension plan numbers, fund values and fund selections.
  • Responsible for completing yearly renewal reconciliations, checking active members in the scheme, changes to salary, contribution percentages, employees address and names.
  • Processing ad-hoc requests from your clients and their employees
  • Processing transfers and annuity requests
  • Running employee engagement campaigns on Darwin™
  • Providing support as required to other areas of the Pension Team
Your experience and values:
  • Excellent English skills, both written and verbal
  • Good Excel skills to include experience of manipulation and comparison of data sets, with strong attention to detail due to the complexity and varying processing proceduresAbility to work in a logical manner when analysing data
  • Excellent communication skills, confident in speaking to people and dealing with challenges, ability to build rapport and confidently respond to clients’ queries
  • Highly organised and strong time management skills with the ability to meet deadlines and experience of working within SLAs
  • Strong self-motivation and a good team player - flexible to meet the needs of the team.

Descrierea companiei

DARWIN is a SaaS provider of global employee benefits and employee engagement software. With over 4 million lives on Darwin™, our multi-award-winning platform connects employees with their benefits and is helping to achieve our purpose – to change benefits. For good.

As part of Mercer Marsh Benefits, our combined global benefits consulting, digital and broking expertise creates a unique proposition – benefits that truly benefit. Being an industry leader with a challenger mindset, MMB and Darwin are creating truly meaningful choices and experiences for millions of employees in more than 150 countries.

DARWIN will use the personal data provided in this application to consider your suitability for a role within the organization and to communicate with you. Please find our full privacy notice on our Company Website.


There’s nothing ordinary about DARWIN :)

Our passionate PINK culture, benefits expertise, collaborative partner ecosystem and our innovative technology are as extraordinary as our people. Our people, power the rocket ship that is our Darwin™ product – a cloud-based global benefits management and employee engagement software, used by some of the world’s most innovative companies.

500+ DARWIN People are devoted to helping HR and reward professionals to deliver impactful, cost effective benefit schemes, whilst enabling their employees to engage with their benefits, throughout their lives. We work with the world’s leading employers to maximize the power of Darwin™ in over 85 countries and around 25 languages

If you wish to apply directly please send us your detailed English resume at: [email protected]

For more information please visit our careers website:

Pension Admnistrator  -  DARWIN

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