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(Recent University Graduates Welcome)
Join the hottest startup from London in our brand new Bucharest office!
Drover is a London-based venture capital-backed marketplace startup offering monthly, all-in car subscriptions to customers who want to experience car ownership as it should be: digital, flexible and at a fair, transparent price. For some more detail, check out our press coverage in TechCrunch, Forbes or CityAM.
Our 130-strong team work out of our London and Lisbon offices and we have just opened a 3rd office for Drover in Bucharest. In this new office, we plan to build out an energetic, proactive team helping our customers make the most of Drover. If the idea of being one of the first Droverians in Bucharest and laying the foundations for what will become a 100-person office sounds exciting to you, keep reading!
At Drover, we service two types of customers:
Professional Drivers (called PCO internally): we help drivers who make their living via platforms like Uber and Bolt (Taxify) access a vehicle licenced for use as a taxi by the relevant authorities
Consumers (called B2C internally): we also service consumers who simply need a car for personal use
As an Operations Associate, you will own essential work streams that keep the wheels turning in our day-to-day operations for the benefit of both our PCO and B2C customers. Each member of our Operations team is responsible for one or more of the following processes:
Arranging deliveries and collections: making sure our customers receive the vehicle they booked on time and in mint condition is an art when you’re dealing with dozens of new bookings every day!
Arranging maintenance and servicing for cars in our fleet: our customers book cars on our platform for up to 2 years and it’s on us to ensure those cars are maintained and serviced as needed.
Handling damages and expense requests: sh*t happens and when it does, we make sure damages are repaired quickly and at a fair cost to be borne by whoever is responsible
Managing insurance claims: not even our customers can avoid the occasional accident - when that happens, we help all stakeholders through the process of claiming through insurance
If you are selected for a phone interview, our recruiter will explain all vacant roles in our Operations team and help route your application to whichever is the best fit for your skills, experience and preferences.
Drover is a VC-backed, growth-stage marketplace company offering monthly, all-in car subscriptions to customers who want to experience car ownership as it should be: digital, flexible and at a fair, transparent price. For some more detail, check out our press coverage in TechCrunch, Forbes or CityAM.
Compania aceasta caută candidați cu un anumit set de abilități. Acest test îl va ajuta pe angajator să aleagă cea mai potrivită persoană pentru job. Testul va fi în engleză sau în limba străină pentru care aplici și e posibil să conțină și un scurt video test.
Îl poți completa acum sau oricând în următoarele 24 de ore. Vei găsi linkul către test și în contul tău. Întrebările se vor schimba de fiecare dată când accesezi linkul.
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