Candidatul ideal

What we look at a NOC Technician:

Basic hands-on experience with Microsoft Windows Systems (basic windows server knowledge would be a plus)
Basic networking knowledge routers, switches
Team player with the ability to work well with a wide variety of personalities
Basic knowledge of common network protocols such as BGP, EIGRP, FTP, SMTP, IMAP
Basic knowledge of Linux/MacOS operating systems.
Strong verbal and written communication and interpersonal skills( both English and Romanian language are required)
Strong client service orientation
Availability to work in shifts (24/7)
CCNA 2 is a must

Descrierea jobului

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring.

Troubleshooting is a daily task for a NOC technician. He works regularly with customers and must be able to troubleshoot all problems that may arise.

Has the responsibility of monitoring and maintaining the network infrastructure and services. When the system malfunctions, the NOC technician troubleshoots the network, makes repairs and acts like a liaison link to the upper level operations team.

NOC Technician Responsabilities

• Monitor network hardware and services
• Initial troubleshoot of network related incidents.
• Outage reporting and ticket managemnet.
• Perform daily operations on network devices and services.
• Escalate problems to proper teams.
• Provide direct customer support when required.
• Create reports on key metrics.

Descrierea companiei

BMS IT engages in the development and provision of NOC/SOC services and solutions for its clients, covering the latest technolgies used on the market, our group is focused on selecting and specializing the members of our own SOC/NOC team in order to form true elite in their network and security solutions.