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Gadgets and music enthusiasts sought!!
Are you passionate about gadgets and music?
Do you enjoy helping people get the best out of their listening experience and want to learn about the latest trends in this technology?
Do you have a high level of accuracy and strong communication skills?
Then you are the person we are looking for!
You have an excellent command of the English language; other language skills are a plus.
You have experience with troubleshooting Wi-Fi networks. Having certification in Comptia network/CCNA represents an advantage
You have proficient knowledge of business related processes and (escalation) procedures.
You have excellent communication skills and a high focus on customer satisfaction.
You are a team player.
You have strong administration and organization skills.
You have a keen eye for detail to ensure high accuracy.
Your PC skills are excellent and include at least a good knowledge of Office applications (Excel, Word, Power Point and Outlook).
You are the first point of contact for your team when they have technical, non-technical and process questions.
You will provide feedback to your colleagues when needed.
You will provide the team manager with input on the performance of the team performance for feedback sessions and performance management.
When needed you will actively join feedback or performance management sessions between team manager and technical specialist.
You will develop content and training material when needed or when you see an opportunity for the team to improve.
You will support pre-release programs and provide feedback to prepare Sonos for a successful product/service launch.
You will work directly with Sonos Operations teams to drive improvements in the business through written, verbal or face-to-face communication.
You will have the responsibility to identify knowledge gaps in your team and you act upon them to mitigate those gaps.
Ensure compliance with company regulations with regards to Data Protection and Information Security.
Attractive rewards and additional performance based bonuses
Annual fixed bonuses
Full private medical insurance & discounted prices for the dependents of the employee
Child birth support
Online library access for passionate book readers
Health & Nutrition: Health and wellness services @ the office
Various discounts for gym classes & other recreational activities
Free development training, for both personal and professional purpose, via our E-Learning platform
Multicultural and enthusiastic work environment
Access to the company’s cultural events including well-known festivals in Romania
Majorel designs, delivers and differentiates customer experience on behalf of some of the world’s most respected companies. It provides classic customer communication as well as digital solutions such as social media and online communications, automated interaction and AI, analytics, self-service and other customer lifecycle solutions. The group has combined annual revenues of €1.2bn and over 500 clients globally across many industry sectors. It has more than 48,000 people in 28 countries worldwide, with market-leading positions in Europe, Middle East and Africa, while also having a strong presence in Asia and the Americas
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