Manager ICT Delivery & Operations Department ID: 1166733

Telekom Romania - 1 poziție
Oraș de lucru
Tipul job-ului
Salariu Nespecificat
Limbă străină
Industrii
Permis conducere Nespecificat

Candidatul Ideal

We would like you to have:
  • University degree in relevant field (e.g. engineering, physics, mathematics, computer science, business management etc.);
  • Have minimum 10 years experience in Telecommunications industry
  • Excellent knowledge of systems, software, technologies, communications and suppliers to support business operations
  • Strong communication skills and able to communicate effectively on technical and business issues both internally and externally
  • Strong people management and technical skills
  • Innovative thinker - able to turn customer requirements into workable solutions
  • Excellent time management skills
  • Flexible but methodical and thorough approach - process oriented
  • Solid leadership skills are essential, together with being able to communicate ideas to technical staff, academic staff and the School Board with equal clarity
  • Experience in the management of the actual delivery of ICT services
  • Relevant IT qualifications.

Descrierea jobului

MAIN PURPOSE:
Coordinates ICT services and infrastructure ensuring that the organisation has the required infrastructural resources.
They also plan and monitor stages of either a business process or a computer process, negotiate contracts and take
mitigation action in case of non-fulfilment of agreements.
MAIN RESPONSIBILITIES:
  • Work with the ICT Director and the wider ICT team on the specification, design, development and implementation of the ICT strategy to support the aims and objectives of the business.
  • Lead the ICT service implementation process and all related activities (e.g. procurements) in close coordination with ICT management and other stakeholders;
  • Manage assigned ICT contracts with focus on efficient ICT service delivery based on formal SLAs and assigned budget;
  • Define and monitor service level agreements, KPIs and other service parameters to monitor the performance of the service(s);
  • Identify, manage, mitigate and report on risks associated with the use of ICT services throughout the business.
  • Any other task as may be defined by the ICT Director to meet the operational needs of the business.
OUR BENEFITS:
  • Health Services for you and your family
  • All you can read with Bookster!
  • Flexible individual model of rights and benefits
  • Special offers for hollidays, banking services, trainings, etc.
  • Personal and professional development.

Descrierea companiei

Telekom Romania is a dynamic brand which provides complete, innovative, fixed and mobile telecommunication services tailored to a vast community of customers with about 10 million service contracts. It is part of the Deutsche Telekom group - one of the global integrated communications leaders, present in 51 countries across 5 continents. Our solutions open an infinite world of opportunities to share the most beautiful and emotional experiences with family, friends, colleagues and those around us. Our mission is to enrich people's lives by providing them with fixed and mobile integrated services, state-of-the-art 4G technologies, fiber optics as well as Internet TV, bringing users a new entertainment experience with exclusive and quality content access, on all screens, and advanced interactive features. As far as business customers are concerned, Telekom Romania is the trusted partner of companies, for whom we offer complete communications solutions and IT & C to help companies become more competitive and more agile. Our network is bringing together people, machines and content, connecting them for a better, safer, simpler future. Before applying for this position, we invite you to access the following link: https://www.telekom.ro/information-dev-dataprivacy to inform you about how Telekom Romania processes your personal data. *Only selected candidates will be contacted.

Publicat 12 oct. 2021 Reactualizat 9 nov. 2021 Expiră 11 nov. 2021
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