LAN Administrator

Oraș de lucru
Tipul job-ului
Nivel carieră
Studii
Departamente
Salariu Nespecificat
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Industrii
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Candidatul Ideal

 

Qualifications:

* Education to degree level or equivalent, but experience may be considered in lieu of formal education;
* Minimum 1-2 years of experience in a LAN management role, preferably in an Enterprise environment;
* ITIL certification or equivalent awareness is beneficial;
* Cisco Certified Network Administrator (CCNA) or equivalent experience in TCP/IP, layers, switching, basic routing, 802.1x, QoS;
* Microsoft Windows (Server/ Client) and Office basic administration skills;
* Experience working with LAN monitoring tools;
* Experience with service desk ticketing systems;
* Language knowledge: must be fluent in business English (speaking / writing);
* Effective communicator and ability to manage challenges of daily remote communications through multiple tools (Instant messaging, email, phone, project management interface);
* Excellent verbal and written communication skills;
* Willing to travel for short periods of time;
* Strong analytical capabilities and demonstrated problem-solving skills;
* Flexible attitude towards working hours.

Our offer to you

By joining Emerson as a LAN Administrator, you will be working at the heart of our business. This means that the skills and business insight gained can serve as an invaluable foundation toward developing your career within our global organization. We offer plentiful opportunities for advancement and support this through our formal personal development planning process.

Our on-boarding program uses a blended learning approach to get you up and running as quickly as possible. You benefit from Emerson certified trainers with extensive knowledge of our customers, products and applications.

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

We encourage and support several Employee-led Resources Groups that promote a diverse and inclusive workplace.

Our global Women in Stem initiative gives you the opportunity to connect with local peers that share the same interest, to promote the diversity & inclusion and early STEM education and to benefit from professional development to access leadership opportunities.

Our LGBTQ+A Group empowers our workforce regardless of their gender identity or sexual orientation, and supports the inclusion and professional development of all employees.

Descrierea jobului

Emerson Enterprise IT offers a standard, centrally managed LAN & Telephony environment to Emerson locations that opt to participate in the service. This associated operational role is key within Emerson IT Infrastructure, supporting, deploying and expanding the LAN strategy, with the following main operational responsibilities in an ITIL-inspired organization:
* Management and monitoring of the globally installed LAN base. Includes resolving operational Incidents, fulfilling customer Requests, and performing approved Changes and maintenance on the LAN infrastructure assets;
* Assist project and acquisition teams with deploying LAN services and equipment to new and existing Emerson locations.

 Responsibilities:

* Ensure that the LAN Monitoring Service is fully operational, kept updated, and contribute to its ongoing improvement by providing feedback to the Monitoring Service owner;
* Provide Tier II and III level support for in-scope Emerson sites’ LAN Infrastructure. This includes formal Service Level Agreements over multiple sites and countries, across several World Areas and Emerson businesses including supported non-Emerson sites;
* Ensure LAN equipment, Central LAN tools and any relevant configurations are properly backed-up;
* Prepare and submit Root Cause Analysis reports for Severity 1 and 2 Incidents;
* Ensure proper escalation of LAN-related IT Service Desk tickets and retain ownership of tickets until resolution or hand-off to the appropriate support team, while acting as the interface between the Central Service customer and other IT groups or vendors when needed;
* Create and document LAN configurations, Bill of Materials, and topologies for new and existing Emerson sites in partnership with Provisioning and Service Engineering;
* Continual Service Improvement: Collaborate and actively feed-back to the Design Team and Management in order to develop and improve LAN and Telephony solutions and design;
* Coach local IT, new members of the team, and interns on LAN Infrastructure Services as needed.

Descrierea companiei

At Emerson, we are innovators and problem-solvers, focused on a common purpose: leaving our world in a better place than we found it. Each and every day, our foundational values—integrity, safety and quality, supporting our people, customer focus, continuous improvement, collaboration and innovation—inform every decision we make and empower our employees to keep reaching higher. As a global technology and engineering leader, we provide groundbreaking solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production and protect personnel and the environment while optimizing their energy and operating costs. Our Emerson Commercial & Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency and create sustainable infrastructure. Emerson, a Fortune 500 company with $15.3 billion in sales and 200 manufacturing locations worldwide, is committed to helping employees grow and thrive throughout their careers. Whether you’re an established professional looking for a career change, an undergraduate student exploring options or a recent MBA graduate, you’ll find a variety of opportunities at Emerson. Join our team and start your journey today.
Publicat 29 ian. 2022 Reactualizat 26 feb. 2022 Expiră 28 feb. 2022
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