Publicat 07 Nov 2019 | Expiră 07 Dec 2019

L2 Consumables Support Representative with German

2 posturi

Criterii de selecție

  • Cunostințe de limba engleză, germană

Candidatul ideal

The Ideal candidate should have:

  • Good level of both German and English skills
  • Strong Customer skills
  • A professional manner in providing support via telephone and E-mail
  • Be able to work under pressure and deliver results
  • Problem solving skills

Descrierea jobului


Major responsibilities:

  • Placing phone orders from end users (exceptions only)
  • Validating customer account details & entitlements and communicating these to our customers
  • Ensure business targets on Consumables cost are achieved
  • Organise part collections from customers
  • Chasing orders
  • Organise part collections from customers
  • Monitoring account usage
  • Monitoring internet trading (work with brand protection team)
  • Ensuring consistent and accurate application of processes

Descrierea companiei

HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products, services, and engineering are built on four decades of innovation, with a world-renowned management philosophy, a strong culture of invention and risk-taking, and a relentless focus on customer relationships.

We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy, built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others. With a worldwide network of R&D, innovation labs and delivery centers, and 120,000+ ‘Ideapreneurs’ working in 39 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000.

Website: http://www.hcltech.com

L2 Consumables Support Representative with German  -  HCL Technologies Ltd.

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