Publicat 29 Mar 2021 | Reactualizat 28 Apr 2021 | Expiră 29 Apr 2021

Knowledge Manager

3 posturi
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

  • Experience of working with collaborative knowledge toolsets;
  • Experience in Knowledge Management area;
  • Awareness of what Knowledge Management entails and their benefits within an organization;
  • Analytical skills, team-player, manages time and workload effectively;
  • Confident, persuasive and enthusiastic about Knowledge;
  • Knowledge of standards and quality initiatives and being able to follow them;
  • Capacity to quickly learn new things and being able to apply theory into practice;
  • Strong communication skills at all levels of Management and staff;
  • 2+ years working in a Service Desk/Technical environment;
  • Ability to work on own initiative;
  • To be professional and presentable at all times;
  • Awareness of ITIL as a best practice;
  • Proficiency in Word, Excel, PowerPoint and Visio.
  • Service Now Experience;
  • SharePoint Experience;ITIL Service Management Foundation v3.

Descrierea jobului

Role Overview :

To help manage, maintain and promote the relevant Knowledge base so that it is accurate, fit for purpose and ensure the knowledge is being used and shared to the right people in the right way.

Main responsibilities:

  • Help to manage and maintain Knowledge base;
  • To identify/deliver training needs on Knowledge base and Knowledge process;
  • Help to improve organisation information and the way it is used and shared throughout the Lifecycle of an event;
  • Awareness of strategic benefits of Knowledge Management;
  • To monitor and promote usage and sharing of Knowledge and the Knowledge Strategy;
  • Awareness and Understanding of the underlying principles, processes, enabling tools and technologies;
  • Aware of the critical success factors, organisational and individual;
  • Responsible for identifying knowledge gaps and gathering of new and existing knowledge within the Operations environment;
  • Responsible for reviewing of Knowledge Articles to ensure compliance of Knowledge Process.

Descrierea companiei

Who we are

SCC is the technology division of Rigby Group PLC, a family owned and operated business with interests in aviation, airports, hotels, property development and financial services.

What we do

We enable people to do business by planning, supplying, integrating and managing IT for leading public and private sector businesses across Europe. We serve over 2500 customers in more than 50 countries and operate out of 75 locations in the UK, France, Romania and Spain.

Our areas of expertise include hardware, software, networking, IT security, Cloud, data centre services, print management and mobile devices.

Our mission: to make IT work for our customers to improve the way they do business, deliver quality IT solutions and services that change the way businesses do business, deliver long-term profit to invest back into the business and nurture a winning network of partners to create enduring value to our customers.
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Send your questions at We’ll be glad to offer you more details!

*Thank you for choosing to contact us. By sending your resume, you agree to our processing of your Data for recruitment purposes (where Data refers to your personal information such as your name, phone number, email address and your resume). We assure you that your Data will be used for recruitment purposes only, for a retention time of 5 years or until you decide to withdraw your consent, at any time, by sending an e-mail to . Also, you may contact us on the same e-mail address to exercise any of the rights granted by GDPR (RegulationYou can find here further details about our Data Protection Policy.

We are SCC – great things happen when we work together!

Knowledge Manager  -  SCC Services Romania

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