Junior Technical support

• High school diploma in a technical field
• An affinity for technology and a strong desire to build a career in the technical security field
• Previous hands-on technical experience (even as a hobby, personal project, or student work) is a significant plus
• Excellent problem-solving skills and a logical, analytical mindset
• Great team collaboration and communication skills
• English at B2 level and good knowledge of MS Office

• Provide technical support to our customers in resolving requests
• Work closely with the sales team to identify and resolve technical issues
• Maintain the showroom, ensuring it and its equipment are up-to-date
• Manage the inventory for both the showroom and service
• Receive, process, and manage service equipment and related documentation
• Create technical translations (e.g., data sheets, manuals) and prepare CE documentation
• Manage the B2B platform: ensure active articles match the latest catalog and inventory, verify accurate descriptions and technical specs, and upload documents
• Participate in development of technical security solutions and testing the latest equipment
• Participate in technical training for colleagues, partners, and installers

• Long-term cooperation (permanent employment with a trial period)
• Performance incentives, depending on the outcome of the company and personal results
• Opportunities for professional development and permanent trainings
• Cooperation with a professional and dynamic team
• Friendly, positive and collaborative working atmosphere
• Comprehensive onboarding program
• Work in an international team

Alarm Automatika Ltd is Croatian leading company in distribution, consulting, production and integration of solutions and software's in Security & Safety industry.
Our mission is to accomplish a leading role in the technical security industry of South and Southeast Europe by permanent new knowledge and technologies adoption, while - taking insight into consumer needs and working closely with our customers and partners - building a system of relationships with protection of life and property along with quality of life and work improvement being the primary target.

In short, WE CARE ABOUT SECURITY.

It's the chance for You to collaborate with professional and passionate people, to be a part of the international company with branch offices in 10 countries in SEE, with great experience and references in new technologies and innovations.