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As the successful candidate, you will provide 1st line remote support across our client's internal user community and act as a single point of contact for all our client's technical queries.
From our client's perspective, you will be the "go to" person that helps them promptly reinstate their IT systems and services with minimal impact to their business. This will be achieved via advice, incident resolution and service request fulfilment.
More Details You will report directly to our existing Support Lead who will coach and mentor you as you familiarise yourself with your responsibilities.
Passionate and enthusiastic about a future career in professional software testing, you will have the opportunity to acquire all the skills needed to transition/build a long term career in IT quality assurance. Key Responsibilities Your role will include a mix of the following: First Line Support
Luminos helps entrepreneurs and entrepreneurially-minded companies create exceptional digital products and transform their businesses for the future. We achieve remarkable results by seeing your venture as our venture, your team as our team, your best interests as ours – all one and the same, pulling together in pursuit of digital success. From mobile apps to web apps; from off-the-shelf IT to home-grown solutions; if you are looking for innovation then Luminos are here to deliver – with integrity, with passion, with excellence.