JUNIOR REPORTING SPECIALIST- ENGLISH- BRASOV

Majorel - 1 poziție
Oraș de lucru
Tipul job-ului
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

• Advanced user of MS Office Applications, especially Excel, PowerPoint, Access, Share Point
• Experience in PowerBI and ppt
• Experienced in Call Center Reporting environment
• Self-motivated and structured, hands-on and independently working individual
• Excellent English spoken and written communication abilities
• Demonstrated analytical and problem-solving skills
• Adaptability and capacity to easily find solutions
• Proactive attitude, very analytic and attention to details
• Prior WFM knowledge/experience would be considered a plus (scheduling, Real Time Monitoring, Capacity planning etc.)

Descrierea jobului

• Organized and structured person with planning capabilities
• Ensure compliance with company regulations with regards to Data Security and Protection Standards
• Very good knowledge of MS Excel (pivot table, analytical functions, data visualization)
• Knowledge of SQL, MS Access or Visual Basic
• Experienced in Call Center Reporting environment
• Self-motivated and structured, hands-on and independently working individual
• Good English spoken and written communication abilities
• Demonstrated analytical and problem-solving skills
• Adaptability and capacity to easily find solutions
• Proactive attitude, very analytic and attention to details
• Prior Experience in Reporting is an advantage

Descrierea companiei

Majorel designs, delivers and differentiates customer experience on behalf of some of the world’s most respected companies. It provides classic customer communication as well as digital solutions such as social media and online communications, automated interaction and AI, analytics, self-service and other customer lifecycle solutions. The group has combined annual revenues of €1.2bn and over 500 clients globally across many industry sectors. It has more than 48,000 people in 28 countries worldwide, with market-leading positions in Europe, Middle East and Africa, while also having a strong presence in Asia and the Americas

Publicat 4 nov. 2021 Reactualizat 2 dec. 2021 Expiră 4 dec. 2021
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