Publicat 08 Apr 2019 | Reactualizat 21 Mai 2019 | Expiră 25 Mai 2019

Junior NOC Operator

1 post

Criterii de selecție

  • Cunostințe de limba engleză

Candidatul ideal

…Are you looking for great start in your career?
…Do you like to resolve technical problems?
…Are you looking for THE place to start your career AND make friends & have fun?

Ideal Candidate:
- University of Polytechnics or Economical Academy, student or graduate;
- Basic telecommunication knowledge would represent an advantage;
- Microsoft Office (especially Excel);
- Analytic, conceptual, strategic and planning abilities;
- Strong personality with excellent communication skills;
- Dynamic, entrepreneurial and creative;
- Loyal, trustworthy and hard working.

Descrierea jobului

Responsibilities:
- Troubleshoots the issues reported by the Nobel customers/other companies;
- Appropriate escalation of NOC tickets (following escalation procedures);
- Maintains a high quality level for the calls received and the tickets handled;
- Responsible for the daily completion of NOC trouble tickets’ in their appropriate time and manner;
- Be involved in developing procedures for all the activities related to NOC and Routing Departments
and shift handover;
- Provides activity reports to superiors.

Benefits:
- Trainings;
- Opportunity to grow with the company;
- 30 vacation days per year;
- Transportation after 22:30;
- Meal Tickets.

Descrierea companiei

Global leader inconnecting calls and funds

Nobel started as the first brand to tackle the online prepaid phone cards market and has developed
ever since a wide range of services shortly becoming a market leader in the global
telecommunications industry. Our products and services include: online selling of prepaid virtual
phone cards worldwide, distribution of physical phone cards in North America and Romania, superior
carrier services worldwide, innovative call center solutions, international money transfer, food
delivery services and more.

Nobel's employees are our most valuable asset. We offer numerous opportunities for both
professional and personal development towards challenging careers.

Our diversity coupled with an inclusive culture makes people from domains such as IT Hardware and
Software, Finance, Marketing, Business Development, Sales and Customer Service open new doors
for our customers in terms of products and services.

At Nobel, we're an all-in-one kind of business: we sustain each stage in the creation, marketing and
distribution of our product, so we have a very wide range of job opportunities. We're looking for
sparkling youngsters who're still figuring out what they want to excel at - but we're also looking for
whole-minded, experienced professionals who know what they're best at, and love doing it.

Check us online on:

www.nobel.ro
https://www.facebook.com/nobeltelecom/
https://ro.linkedin.com/company/nobel-ltd.

Junior NOC Operator  -  NOBEL Telecom