Publicat 09 Apr 2021 | Expiră 10 Mai 2021

Junior IT Support Engineer

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Candidatul ideal

We expect from you to:

  • Have a technical mindset and a passion for troubleshooting
  • Have basic knowledge of Microsoft Windows 10
  • Be fluent in German or French
  • Be fluent in English

Also, in addition, we expect you to:
  • Have high customer service skill set; have the ability to talk with users directly, to solve their issues, and leave the users with a positive experience
  • Have excellent attention to details and the ability to quickly learn new technologies
  • Have quick thinking and also the ability to troubleshoot and resolve basic computer and Windows OS related issues
  • Be proactive and independent
  • Be a team player

Descrierea jobului

Your role will imply the following:

  • Support an always-available application platform and infrastructure
  • Be responsible for monitoring, follow-up, solving and escalation of the internal technical trouble tickets according with the existing procedures
  • Ensure IT technical support - the point of contact for any IT technical issue in the company
  • Administer users' accounts according to procedures in place
  • Ensure that operations and equipment are in compliance with applicable policies, procedures and rules

You can expect from us:
  • Knowledge and support from more experienced engineers when needed
  • The best salary you can get for the value of your work
  • Respect for your private life and your choices
  • All tools required for high performance in your field
  • Continuous care of your well-being and an environment that invests in honesty
  • Responsible approach, long term commitments and stability

Descrierea companiei

Altran is the undisputed world leader in engineering and R&D services. Altran offers its clients a unique value proposition to meet their transformation and innovation challenges. Altran supports its clients, from concept to industrialization, to develop the products and services of tomorrow and has been working for more than 35 years with major players in many sectors: Automotive, Aeronautics, Space, Defence & Naval, Rail, Infrastructure & Transport, Industry & Consumer Products, Life Sciences, Communications, Semiconductor & Electronics, Software & Internet, Finance & Public Sector. Today, Altran counts more than 50,000 employees and operates in over 30 countries. Altran is an integral part of Capgemini, a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year + heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17 billion.

Altran Romania is headquartered in Cluj-Napoca and has secondary offices in Brasov and Bucharest, gathering a team of over 350 professionals. Our specialists deliver a variety of services across diverse industries: industrial and embedded software development, aerospace engineering, infrastructure & digital enterprise projects, automotive technical assistance, automotive life cycle, and supply chain management.

Junior IT Support Engineer  -  ALTRAN ROMANIA

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