Publicat 24 Mai 2019 | Reactualizat 23 Iun 2019 | Expiră 24 Iun 2019

Junior Analyst, Corporate Cashback (outsourced contract)

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Candidatul ideal

What is the role about?

You will be part of a new team that will manage Cashback related processes for Samsung customers, across Europe. This position has primary ownership of ensuring that all cashback payments and associated reporting are completed on schedule and follow established procedures and policies.

Please note that this job will be on an outsourced determined contract.

In this role, you will mainly be responsible for the following activities:

  • Validate financial data, based on the process
  • Perform a series of pre-defined checks over the documents submitted by Samsung customers
  • Document and evaluate customer submissions for cashback requests
  • Create claims and make uploads
  • Take ownership of customers’ issues and follow problems through to resolution
  • Offer support in creating reports

Descrierea jobului

Your profile:

  • Proficiency in English
  • Excellent eye for details and curiosity to investigate
  • Flexibility / adaptability to cope with a dynamic working environment and a new project setup
  • Customer orientation and great communication skills to interact with a variety of clients, mostly remote
  • Demonstrated ability to independently solve problems and to work effectively as part of a team
  • Good Excel skills is a plus
  • Previous experience in Client Support / back-office is a plus not mandatory

Descrierea companiei

Why is Samsung SSC Europe the place to be?

The future that we wish to create begins with our employees. We invite YOU to shape the future with us. Being one of the best in the industry comes with hard work, but we also make it rewarding through:
  • Meal tickets (15 RON / day)
  • Lunch bonus, in addition to meal tickets (max 160 RON net)
  • 25 vacation days per year
  • Private medical subscription
  • Discount to Samsung products
  • Discounted Gym subscription (WorldClass)

Who are we?

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.

Right across the Pipera metro station, the Shared Services Centre was established in 2016 to support Samsung subsidiaries across Europe with Financial, Customer Service and HR processes.

Junior Analyst, Corporate Cashback (outsourced contract)  -  Samsung Electronics Romania SRL

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