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Publicat 13 Mar 2019 | Reactualizat 10 Apr 2019 | Expiră 13 Apr 2019

Italian or German Travel Support Advisors

5 posturi
You speak Italian or German? Then we have an exciting proposition for you for a major travel & tourism client in Timisoara!

German or Italian speaker with good level of English;
Strong computer navigation skills and PC Knowledge, multi-tasking abilities
High school diploma, three to six months of relevant experience preferred
Strong customer service orientation
Dependable with strong attention to details
The ability to be flexible and adapt to changes quickly
Patience in all customer contact situations by maintaining a pleasant and professional tone and manner. Clarify customer requirements, probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Participate in activities designed to improve customer satisfaction and business performance
Offer additional products and/or services
Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Concentrix, a wholly-owned subsidiary of SYNNEX Corporation (NYSE: SNX), is a leading business services company. We focus on customer engagement and improving business outcomes for over 450 global clients across multiple continents. Our 100,000+ staff deliver technology-infused, omni-channel customer experience management, marketing optimization, digital, consulting, analytics and back office solutions in 40+ languages from 125+ delivery centers. We serve automotive; banking and financial services; insurance; healthcare; technology; consumer electronics; media and communications; retail and e-commerce; travel and transportation; and energy and public sector clients. Visit to learn more.Benefits:Development of your English plus other languages skills and career opportunities in a multinational company;
Flexible, adaptable working hours and the assurance of an international company
An attractive salary package and benefits
The opportunity to be part of a likable team and a pleasant working atmosphere
Italian or German Travel Support Advisors  -  Concentrix CRM Services

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