IT Support Specialist L1 (Technology Support)

eMAG 1 poziție
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Anunț verificat

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Candidatul Ideal


Cerinte
  • Cunostinte tehnice: IT&C – nivel mediu (Active Directory, Exchange Server, Office365, Antivirus&Firewall management);
  • Capacitate organizatorica si de planificare;
  • Abilitatea de a lucra la un proiect in echipa;
  • Abilitati de comunicare;
  • Capacitate de analiza;
  • Atentie la detalii;
  • Autocontrol, rabdare;
  • Orientare catre rezultate, capacitate de prioritizare;
  • Atitudine pozitiva, integritate.

Descrierea jobului

Responsabilitati
  • Preia si rezolva issue-urile intrate pe adresa de support;
  • Se asigura ca ofera raspunsuri corecte si complete useilor;
  • Cunostinte tehnice: IT&C – nivel mediu;
  • Se implica active in proiecte cu impact semnificativ la nivelul companiei (ex: Ajuta la testare pentru BF, alte integrari);
  • Ofera traininguri colegilor din alte departamente pe fluxurile existente;
  • Dezvolta know-how-ul in cadrul echipei (traininguri, manuale, confluence);
  • Completeaza minimul de timp logat in JIRA (8h/zi).

Beneficii
  • We know that benefits are important, that's why, at eMAG, we offer you a few options to choose from:
  • Medical subsciption for Medicover, Medlife or Regina Maria.
  • A flexible budget that you can invest in yourself as you wish: meal tickets, holiday tickets, cultural vouchers, private pension, foreign language classes, eMAG and Fashion Days gift cards, access to World Class gym or even professional development classes.
  • You will receive different discounts from our partners - banking, mobile, dental medicine, wellness&sport.
  • You have access to the Bookster library.
  • You'll work in a friendly office. We redesigned our headquarters office to suit our new hybrid work model: we doubled the number of rooms destined for meetings and we equipped them with state-of-the-art technology to facilitate mixed meetings - online & offline.
Apply, and if your experience will be considered suitable for the role you wish, we will contact you by phone for more details.
eMAG Recruitment Team

Descrierea companiei

We’re always looking for the ones truly passionate about their work. If you are amongst them, you can rest assured there is a place for you in eMAG. We grew very fast and we are determined to keep doing so. What brought us here is our desire for continuous evolution and practical results. At eMAG, a set of strong principles guide our daily work: we understand the client, we think like a successful entrepreneur, we make decisions supported by data, we assess the impact of our projects, we act responsibly, we support each other and we grow with the business. They define us and help us become the favorite shopping destination for our clients.
More than 6000 people are working now in eMAG. We strongly believe in people development and therefore every year we invest more and more energy and resources to remain an organization that is constantly learning. We want to make sure that you’ll have the most talented colleagues, as well as the proper environment to grow and achieve great results, to become what you desire on a personal and professional level.
Publicat 31 Mai 2022 Reactualizat 7 Iun. 2022 Expiră 30 Iun. 2022
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