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Successful candidates with a good level of German will be part of the customer support team dedicated to one of the key accounts;
Spoken languages: German and English, always English as a secondary language support;
Aptitude for providing positive customer service, interpersonal skills, listening skills, analytical skills and team spirit; Availability to work in shifts.
Provide first line IT technical support (windows, office) with accurate and creative solutions to customer problems; Research, resolve, and respond to general issues (office, windows, outlook, internet...) received via telephone calls and e-mails from different kinds of customers ;
Assist in the resolution of customer and support issues to ensure a positive impact on customer satisfaction;
Demonstrate excellent customer service at all times.
We believe in you!
Building a successful career is a continuous process in which you need motivation, flexibility, discipline and a good action plan. Success implies being aware of your personal qualities and having trust in them. Discover Adecco and let’s draw the path of your career together.
Who is Adecco?
Adecco Romania is part of The Adecco Group, the world’s leading provider in HR solutions. With more than 33,000 FTE employees and a network of over 5.100 branches, Adecco is present in more than 60 countries and territories around the world. In Romania, the company manages more than 8.000 people, has a database of over 500.000 candidates and serves more than 600 customers daily, all through our colleagues from the 15 branches spread across the country.
Our mission is to provide our candidates with employment opportunities at any stage of their professional career, and our clients, with the talent they need. Our consultants are enthusiastic and passionate, they have professional specializations in multiple industries, and they have the experience and the ability to understand your wishes and your career plan in order to find the right job for you.
Together, we are Adecco.
If you haven’t found a role that suits your experience, but you want to be kept up to date on the job market, visit our RESOURCES section from www.adecco.ro where you can register your CV in the Adecco database. Do you want everything to be faster and simpler than that? Then download the Adecco Jobs app in AppStore and GooglePlay and stay up-to-date with the new jobs.
All data and resumes are treated confidentially and will be considered in projects that correspond to your professional experience.
Adecco se angajeaza sa va protejeze si sa va respecte dreptul la intimitate si la protectia datelor dvs. cu caracter personal. Detalii despre prelucrarea datelor dvs. de catre Adecco puteti gasi pe www.adecco.ro
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