IT Analyst

Oraș de lucru
Tipul job-ului
Nivel carieră
Departamente
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

MS Office 365 (basic level) – must have;
MS Excel (medium level) – must have;
Android tablets - must have;
Exceptional verbal and written communication skills both in Romanian and in English – must have;
Demonstrable experience as an application support engineer in a related field – good to have;
ERP knowledge (basic level) – good to have;
PowerApps, Power Automate knowledge – good to have;
SharePoint knowledge – good to have;
Finance knowledge – good to have;

Descrierea jobului

Support existing and new application landscape. Act as a L1 and liaison with L2 support;
Suport end users via mail, MS Teams, or phone in their day-by-day operations;
Provide improvement actions in local apps landscape;
Schedule, support and implement data recovery test and backup plans according to local and global IT guidelines;
Support various divisions in using local ERP & SFA software;
Assists with system integration;
Provide support during the financial month end closing period;
Delivers reports for various internal and external parties;
Prepare and ensure accuracy of documentation, procedures, manuals, and help sheets for support situations including various system troubleshooting;
Install / support / maintain non-core PC software;
Help users with incidents and tickets;
Deliver regular training for the new/existing users;
Performing analyses on software application functionality and suggesting improvements;
Ensuring effective front-end and back-end functionality of applications;
Consulting with the software development team, internal users, and clients to improve application performance;
Establishing the root causes of application errors, and escalating serious concerns to the LM;
Keeping a record of configuration changes and scheduling application updates;
Acting as an information source and communicator between business branches;

Descrierea companiei

Born in 1930 with the merger of Dutch margarine producer Margarine Unie and British soapmaker Lever Brothers, Unilever is one of largest consumer goods companies in the world. We produce 400 brands, spanning 14 categories of well-known and respected Foods, Home Care and Personal Care products. It is believed that 1 in 2 households in the world have a Unilever brand in their home. From tea in the morning, to soups at lunch, to moisturisers in the evening, 150 million times a day people all over the world use our products…that’s 150 million opportunities to provide every single day our consumers with the nutrition, hygiene and personal care to make them ‘feel good, look good and get more out of life’. With operations in nearly 100 countries around the world and 365 manufacturing sites across six continents, we have strong roots in local markets and first-hand knowledge of local cultures. We lead the home care market through our cleansing and hygiene products in much of the world. Unilever started to invest in South Central Europe in 1995 with the acquisition of the Dero factory in Ploiesti, Romania. Nowadays, the Ploiesti platform produces detergents (Omo, Dero, Bona), soups, seasonings, dressings (Knorr, Delikat) and margarine (Becel, Rama, Delma). Headquartered in Bucharest, Unilever South Central Europe (USCE) coordinates affairs in the whole region – Romania, Bulgaria, Serbia, Montenegro, Moldova, Macedonia and Albania – that numbers over 55 million consumers. In, Romania brought 70% of USCE’s total turnover of 170 million Euros. Currently, the company employs almost 850 people, 720 of them in Romania. USCE manages three major divisions – Foods, Home Care and Personal Care – and holds a leading position on the FMCG market with brands such as Knorr, Lipton, Delma, Algida, Hellmann's, Cocolino, Dero, Cif, Domestos, Dove, Axe and Rexona.

Publicat 18 mai 2022 Reactualizat 15 iun. 2022 Expiră 17 iun. 2022
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