Publicat 18 Feb 2021 | Reactualizat 27 Feb 2021 | Expiră 20 Mar 2021

Internship - Technical Support

1 post

Candidatul ideal

Are you interested in technologies used in connectivity and trading systems around the world? Are you interested in starting your career in a software company?

If yes, then read on!

Descrierea jobului

Role Overview

You will be part of the Customer Success department, which is responsible for supporting and maintaining key parts of our global business, solving complex issues while also gaining exposure to some of the biggest names in the industry.

You need to be detail oriented, rigorous, methodical, analytical and proactive. During the six months of your internship, you will have a coach and access to various teams, from the most technical to the most business oriented.

Responsibilities:

Direct email communication with our customers
Raising and sorting tickets, deciding which goes where
Monitoring the team's dashboard and prioritize the tickets

Requirements

Bachelor's degree in Computer Science, Mathematics, Engineering or related discipline
Fluency in English is an absolute must
Familiarity with Java, XML, SQL/Oracle
Team player, positive attitude, willingness to learn and evolve
Ability to work and perform independently

Descrierea companiei

Itiviti enables financial institutions worldwide to evolve their trading and capture tomorrow. With innovative technology, deep expertise and a dedication to service, we help customers seize market opportunities and guide them through regulatory change.

Top-tier banks, brokers, trading firms and institutional investors rely on Itiviti’s solutions to service their clients, connect to markets, and trade smarter in all asset classes by consolidating trading platforms and leveraging automation to move faster.

A global technology and service provider, we offer the most innovative, consistent and reliable connectivity and trading solutions available.With presence in all major financial centers and serving around 2,000 customers in over 50 countries, Itiviti delivers on a global scale.

Internship - Technical Support  -  ITIVITI

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