Publicat 13 Iul 2020 | Reactualizat 11 Aug 2020 | Expiră 12 Aug 2020

HR Manager

1 post

Criterii de selecție

  • Cunostințe de limba engleză
  • Peste 2 ani experiență în Management, Resurse umane / Psihologie, Juridic

Candidatul ideal

Join #theAteam!
We’re looking for a senior level HR Manager with experience in a similar, fast paced industry. This opening presents the right person with a wonderful opportunity to be empowered to be yourself and work with people from different backgrounds and points of view to achieve positive results.

Key qualities to have:

  • Fluency in English or at least B2 both verbal and written.
  • Bachelor’s degree is expected along with proven HR generalist relevant experience.
  • Exceptional organisational skills is required together with proven leadership capabilities and solid knowledge of employment legislation and its application
  • Great team spirit but the ability to also be independent.
  • Problem solving, investigative and multi-tasking skills with highest attention to detail.
  • Experience in overseeing the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
  • Develops and maintains a human resources system that meets top management information needs.
  • Positive attitude and excellent communication skills (both verbal and written).
  • Experienced in developing and supporting line managers through change.
  • An ability to maintain confidentiality and act with discretion and diplomacy is crucial.

Descrierea jobului

Main duties:

  • Apply HR and business knowledge evidencing appropriate decision-making skills.
  • Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy.
  • Advise managers on the terms and conditions of employment and knowledge share best practice with them.
  • Develop HR policy and procedures to drive performance and mitigate disputes.
  • Implement learning and development policy.
  • Provide first line advice on current and existing benefits for employees and managers.
  • Work with appropriate parties on reward strategy.
  • Provide advice on recruitment and selection strategies.
  • Support the recruitment process – this may include writing job descriptions and preparing interview questions and application forms etc.
  • Drive alignment between HR strategy and business goals.
  • Continuously monitor and review HR policies and processes and implement changes where necessary.
  • Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation.
  • Support change management processes.

Descrierea companiei

Who we are:
#theAteam are a talented bunch of customer engagement experts, united by our hard-working, fun-loving culture and passion for quality.
It’s the unique contributions of all our colleagues across Europe, that drives our success. And we’re dedicated to building a culture where everyone can thrive and find meaning in their work.
There‘s a huge focus on career development and recognition at Ascensos. We‘re proud of our team and are always looking for new colleagues with a similar talent and enthusiasm.
If you are interested in joining us, reach out and you could be one of the superheroes that make theAteam the best!
The company:
Ascensos is built on the belief that not all contact centres need be the same. We don’t take the same ‘cookie-cutter’ approach as the industrial scale multi-national corporations. We aren’t burdened with bureaucracy. And we don’t have extended chains-of-command.
We are an owner-managed, next generation, modern contact centre. We draw from our award-winning background of world-class customer experience, combined with a digital mindset and the latest emerging technology, to shape bespoke customer experience (CX) solutions for tomorrow’s customer needs.
Ascensos is proud to partner with most of the leading consumer brands (, from UK, USA, Canada and across all Europe.

Ascensos’ headquarter is based in the UK, where we currently have three sites and also multilingual sites that are located in Bucharest, Romania and the Netherlands with a new site opening soon in Turkey.

We offer:
A young and friendly work environment.
The opportunity to learn and develop your skills in a dynamic multinational company.
Very attractive salary package (above the market).
Meal tickets.
Fixed working schedule (09:00-18:00, Monday-Friday).
Many other benefits.

Looking forward to have you in #theAteam!

HR Manager  -  Ascensos Contact Centres Romania SRL

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