Publicat 28 Mai 2021 | Reactualizat 17 Iun 2021 | Expiră 27 Iun 2021

HR Implementation Consultant with Spanish and English

1 post

Criterii de selecție

  • Cunostințe de limba engleză, spaniolă

Candidatul ideal

EDUCATION AND EXPERIENCE:

  • Education: Bachelor's degree in Computer Science, Math, Engineering, or equivalent discipline required
  • Work Experience: 3+ years of experience in Implementation/Service

REQUIREMENTS:
  • Graduates / Post Graduates in Engineering or Computer Applications is an added advantage
  • Multilingual Capability : 1 role with English B2/C1 + 1 role with (English B2/C1 AND Spanish B2/C1
  • Proven experience in supporting international customers
  • Experience in managing small teams and delivering small and mid-size projects
  • Experience working with HR Information Systems / CRM Systems will be a massive advantage
  • Good knowledge of the Office suite : Excel, Word, Power Point, Outlook
  • Ability to work in a challenging and demanding environment, alongside other energetic professionals
  • Experience working in SQL will be an added advantage
  • Demonstrate an in-depth knowledge of the product range features, technical limitations and business benefits.
  • Ability to understand Client business requirements and recommend the appropriate solution whilst being aware of technical constraints.
  • Good working knowledge of Payroll legislation.
  • Knowledge of HR legislation would be an advantage.
  • Excellent communication in oral, written and listening skills.
  • Should be fluent in English -- Written and Oral
  • Awareness of the positioning of the product in the market place
  • High standard of personal, product and technical presentation.
  • Demonstrate Organisation skills in client visits, product implementation and administration.
  • Excellent logical and problem solving skills
  • Ability to work both independently and as a team player with a positive attitude
  • Quick adaptability with an openness to learn and develop
  • Solid customer focus, with the aim of building lasting relationships

Descrierea jobului

JOB PURPOSE & KEY OBJECTIVES:

The Implementation activity is part of the Implementation BU (iHCM).

ADP iHCM is a strategically focused, globally scalable HR system that delivers unmatched expertise and service, comprehensive unified services, innovative and intuitive technology, and valuable insights to help unlock your workforce's maximum potential.

KEY DUTIES/TASKS for IHCM Implementation :

  • Undergo Product training, maintain up-to-date knowledge and evolve alongside the iHCM product, through activities of analysis and definition of specifications for adapting the systems to respond to the users' requirements.
  • Communicate with the Principal Consultant / customer contacts to understand in-depth technical aspects of the customer 's requirements
  • Ensure that the implemented functionality is thoroughly tested and delivered on time
  • Provide technically accurate and sustainable resolutions to client reported problems and document these for future reference
  • Provide sustainable data models and solutions within the scope of the iHCM product to satisfy the customer requirements
  • Function as a conduit between the Principal Consultant and the team through which client requirements flow
  • Analyse the effort involved in developing/implementing these solutions and provide estimates
  • Work with the build team consisting of Consultants/ Associate Consultants and develop complex bits of functionality
  • Develop and maintain excellent relationships with all our customers
  • Help in continuously improving the support service to maintain a high level of customer satisfaction.
  • Work with implementation and product development teams around the globe to identify and report defects
  • Maintain and contribute to the Knowledge Base library
  • Work closely with the team and support in training and assessing new recruits
  • Adhere to ADP standards, policies and methodologies in all areas of business
  • Analysis activities in order to define specifications for building effective systems, capable to meet user requirements

Descrierea companiei

We are a comprehensive global provider of cloud-based Human Capital Management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration, and a leader in business outsourcing services, analytics and compliance expertise. Our unmatched experience, deep insights, and cutting-edge technology have transformed human resources from a back-office administrative function to a strategic business advantage. ADP serves more than 610,000 clients around the world today and helps organizations of all types and sizes unlock their business potential. For 60 years, we’ve led the way in defining the future of business outsourcing solutions and we remain one of the world’s most innovative, diverse and admired companies to work for today.

HR Implementation Consultant with Spanish and English  -  Automatic Data Processing (ADP)

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