HR Customer Service Advisor
• Is proficient in using Windows Operating System as well as Microsoft Office applications (Microsoft Word, Excel, and PowerPoint).
• Has the ability to work towards deadlines.
• Has a positive attitude and solution oriented thinking.
• Is flexible and eager to learn.
• Is able to work within a large organization and maintain solid relationships with the team
This is a perfect role for those that want to become HR professionals and pursue a career in HR. whilst the role is enjoyable it will test your skills and grow your competencies.
The HR Customer Service Advisor is focused on:
• Communicating appropriate options for resolution in a timely manner.
• Informing employees about services available and assessing customer needs.
• Providing support through chat, telephone and e-mail, answering Human Resources related queries while following company policies and procedures.
• Gathering information and resolving inquiries.
• Assists employees and managers in the completion of appropriate forms, navigation of HR systems, processes and policies.
• Handling highly confidential material and providing information to employees on matters pertaining to personnel forms and records.
Conduent creates digital platforms and services for businesses and governments to manage millions of interactions every day for those they serve. We are leveraging the power of cloud, mobile and IoT, coupled with technologies such as automation, cognitive and blockchain to elevate every constituent interaction, driving modern digital experiences that are more efficient, helpful and satisfying.
Conduent’s differentiated offerings touch millions of lives every day, including two-thirds of all insured patients in the U.S. and nearly nine million people who travel through toll systems daily. Whether it’s digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning – Conduent serves a majority of the Fortune 100 companies and more than 500 government entities. Learn more at www.conduent.com