Helpdesk Officer Farmacii/Cabinete medicale

Oraș de lucru
Tipul job-ului
Departamente
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

Profil cautat :
  • Studii superioare absolvite (de preferinta - Automatica, Cibernetica, ASE)
  • Experienta relevanta in domeniu (IT si/sau farmacii) - minim 2 ani – reprezinta un avantaj
  • Cunostinte hardware/software
  • Ms Office, Visual Fox, network, Ms SQL (reprezinta un avantaj)
  • Motivatie si orientare catre client
  • Abilitati bune de comunicare si de planificare a timpului
  • Proactivitate si initiativa

Descrierea jobului

Responsabilitati :
  • Acordarea de asistenta tehnica clientilor interni si externi, prin consiliere si interventii de tip remote
  • Preluarea apelurilor telefonice si a e-mailurilor prin care se semnaleaza disfunctionalitati
  • Oferirea consultantei tehnice prin e-mail si telefon in vederea solutionarii problemelor semnalate de catre client
  • Comunicarea si supravegherea solutionarii problemelor ce necesita interventie pe teren
  • Preluarea cererilor de servicii si a solicitarilor de noi servicii sau produse, adresate de catre clienti

Descrierea companiei

Cegedim is a global technology and services company specialized in the healthcare field, supplying specialized services and personalized software and databases.

In Romania, Cegedim is one of the most important market leader, supplying the healthcare industry with information and services for both pharmaceuticals companies and healthcare professionals, through its 2 companies:

-Cegedim Customer Information: strategic data and market insights about drug sales, promotion and prescription are the company`s core offering to the healthcare industry for more than 20 years, being and important provider with comprises solutions specifically designed for pharmaceutical companies.

-Cegedim Rx: provides to physicians and pharmacists information management software and database integration services. Is one of the leading software providers for medical doctors and pharmacists in Romania and recently has expanded into the medical insurance field.

Publicat 24 iun. 2021 Reactualizat 22 iul. 2021 Expiră 24 iul. 2021
Nu îți face griji, poate joburile de mai jos îți pot fi de folos