Publicat 02 Mar 2021 | Reactualizat 27 Apr 2021 | Expiră 01 Mai 2021

Helpdesk Agent with English/Spanish and English

5 posturi
Expirat
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

Înapoi la joburi

Candidatul ideal

  • Cunostinte foarte bune de limba engleza sau engleza si spaniola
  • Cunostinte foarte bune de operare calculator (pachet Office)
  • Abilitatea de a intelege nevoia clientului si de a asculta activ
  • Lucru in echipa
  • Abilitati de analiza si sinteza
  • Cunostintele in domeniul cercetarii de piata reprezinta un plus

Descrierea jobului

  • Ofera informatii si acorda suport live prin telefon si e-mail, persoanelor din US care completeaza sondaje de opinie online. O parte dintre subiectele abordate sunt de natura tehnica, in legatura cu dispozitive de tipul laptop, router, smartphone etc, respectand normele puse la dispozitie de catre supervizor
  • Apeleaza clientii pentru a le oferi suport in inregistrarea contului pe platformele online si utilizarea anumitor dispozitive
  • Mentine legatura cu clientii pe parcursul derularii studiilor de piata la care acestia participa
  • Utilizeaza un mod de adresare concis si politicos, respectand punctul de vedere al fiecarui interlocutor
  • Introduce, validează şi prelucrează date respectând normele stabilite
  • Efectueaza controlul datelor in scopul identificarii si corectarii erorilor

Descrierea companiei

Ipsos is the 3rd largest company in market and public opinion research which delivers information and analysis that makes our complex world easier and faster to navigate, and inspires our clients to make smarter decisions.
As a part of a multinational organization, Ipsos Interactive Services is a fully global HUB with regional centers, satellites and local footprint all over in Ipsos group. Recently, the company has over 1,700 passionate online and mobile experts worldwide, from whom 1000+ only in Romania (Bucharest, Brasov & Iasi). The company's mission is to deliver industry leading research on a wide range of international projects for the Ipsos researchers and Ipsos end clients, everywhere, using the most complete range of techniques possible Online-Mobile and Offline at the highest levels of quality, security, speed and cost efficiency.
Joining Ipsos offers you the opportunity to become part of an innovative, international Group that leads its markets. Ipsos has a strong presence in 90 countries, 18.000 employees and more than 5000 clients worldwide. A passionately company with curious experts that not only provide the most precise measurement, but shape it to provide True Understanding of Society, Markets and People. To do this, we use the best of science, technology and know-how and apply the principles of security, simplicity, speed and substance to everything we do. So that our clients can act faster, smarter and bolder. Ultimately, success comes down to a simple truth: YOU ACT BETTER WHEN YOU ARE SURE.

Find more info about Ipsos by visiting http://www.ipsos.com.

Expirat
Helpdesk Agent with English/Spanish and English  -  Ipsos Interactive Services

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