Publicat 14 Sep 2021 | Expiră 14 Oct 2021

German speaking Player Support Agent - Video Games

4 posturi

Candidatul ideal

We are looking for German speaking Customer Support Specialists with excellent German skills ready to join our awesome team in Player Support Department.

Descrierea jobului


  • Provide superb Customer Support in German to players for game-related queries they may have.
  • Use your investigator skills and troubleshoot players’ queries via a ticketing system. No phone calls taken!
  • Collaborate with internal teams for project-related requests.
  • Provide assistance to the developer by forwarding them important and key information from all the issues you handle with players.

Fluency in German.
Communicative English skills (fluency in English is a plus).
Interest in video games.
Understanding of basic office applications.
MS Office and Google suite knowledge would be a perk.
High level of ethics both professionally and personally.
Nice to have experience in a Customer Service Representative role or similar position.

Descrierea companiei

Keywords Player Support is a fast-growing service line of the Keywords Studios company that offers customer service positions in the exciting gaming industry! Pioneers & Leaders for over 20 years, we have been the premier international provider of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services to online payment and virtual goods providers.

German speaking Player Support Agent - Video Games  -  Keywords Studios

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