Publicat 15 Feb 2019 | Reactualizat 17 Mar 2019 | Expiră 18 Mar 2019

German Speakers for Accounts Receivable

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Candidatul ideal

  • Very good language skills both written and spoken in German
  • English as a second language is required
  • Experience in activities that imply front office or/and back office activities is a plus
  • Previous experience in a similar environment is an advantage
  • Very good interpersonal skills and ability to work in a team
  • Professional approach to work and positive attitude
  • Capacity to work with deadlines
  • Good organizational skills
  • Good practical knowledge of MS Office tools

Descrierea jobului

  • Updates the customers’ accounts details and makes sure all records are accurate
  • Prepares credit notes and transfers payments requested
  • Provides timely updates of outstanding collection per company
  • Collects the aged debt of the assigned portfolio by providing also customer satisfaction
  • Maximizes cash flow by minimizing bad debt by ensuring invoices are paid in full and in accordance with the agreed payment terms
  • Suspends due to non-/ late payments
  • Assesses accounts in order to release the blocked orders
  • Contacts the customers in order to obtain the necessary information requested for the risk assessment decision
  • Offers technical support for process assistants
  • Reinforces communication within team leaders and process assistants
  • Ensures fluency of activity in the absence of team leaders
  • Provides support to team leaders and offer advice on process related issues
  • Addresses escalated queries from the process assistants
  • Assists team leaders in process improvements
  • Manages the technical process related to his/ her line of activity
  • Monitors the implementation of both existing and new company procedures

Descrierea companiei

OFFICE DEPOT Cluj-Napoca is a SHARED SERVICE CENTER supporting the European business of the leading multinational selling office supplies in Europe. In Cluj we are responsible for financial, data management, sales and project management operations throughout 11 European countries, in 6 foreign languages for activities such as Credit and Collection, Cash Application, Accounts Payable, Project Management, Master Data Management, Data Management Services and e-Business. In OFFICE DEPOT SSC you can grow! We have extensive training and teambuilding programs, we build, develop and promote talent, we organize and actively get involved in social events and activities, we encourage innovation, we put good ideas into practice, feel good at work and… don’t forget to have FUN! JOIN OUR TEAM! Visit our website:

German Speakers for Accounts Receivable  -  Office Depot Service Center