French speaking Player Support Agent - Video Games

Keywords Studios - 30 poziții
Oraș de lucru
Tipul job-ului
Salariu Nespecificat
Limbă străină
Permis conducere Nespecificat

Candidatul Ideal

Advanced French skills (C1).
Fluent in English (B2).
Availability to work 5 days a week including weekend-days.
Flexibility in terms of shifts.
Interest in video games.
Strong written communication skills.
Understanding of basic office applications.
MS Office and Google suite knowledge would be a perk.
All eligible candidates will be required to take our French and English Language Tests to better evaluate their written skills.

Descrierea jobului

Provide superb Customer Support to players for game-related queries they may have.
Use your investigator skills and troubleshoot players' queries via a ticketing system.
Collaborate with internal teams for project-related requests.
Provide assistance to the developer by forwarding them important and key information from all the issues you handle with players.
Become a master of the game that you are supporting.

Descrierea companiei

Possibility to start immediately.
Work on interesting projects.
Benefits package - private medical care & MultiSport card.
Free beverages & fresh fruits.
Friendly atmosphere.
Chill-out zone with video games.
Attractive referral program.
Possibility to grow within the gaming industry.
Company parties.
The casual and fun work environment.
Covid-19 time work from home.
Publicat 28 sept. 2021 Reactualizat 26 oct. 2021 Expiră 28 oct. 2021
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