Publicat 05 Iun 2020 | Reactualizat 03 Iul 2020 | Expiră 05 Iul 2020

Field Services Analyst

1 post

Candidatul ideal

* Basic networking troubleshooting skills (TCP, DNS, etc);
* Windows OS administration and troubleshooting skills;
* Microsoft Office and Office365;
* Basic hardware troubleshooting;
* Previous IT support experience, preferably in a multinational / corporate environment, but not mandatory;
* Experience with a ticketing system preferable, but not mandatory;
* Quick learner, able to adapt to a fast paced environment;
* Advanced knowledge of English
* Cat B driving license

Descrierea jobului

As a Field Service Analyst, the job holder will be responsible for:

* Providing L1 support either remotely or in person to the user base;
* Reviewing all the field service deliverables, ensuring all tickets and tasks are appropriately managed;
* Interface and coordinate FS activities with 2nd and 3rd level support teams;
* Hands and Feet for Managed Service Suppliers and IT Operations.

Descrierea companiei

About PepsiCo PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $64 billion in net revenue in 2018, driven by a complementary food and beverage portfolio that includes Frito-Lay, Gatorade, Pepsi-Cola, Quaker and Tropicana. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including 22 brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to Be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. “Winning with Purpose” reflects our ambition to win sustainably in the marketplace and embed purpose into all aspects of the business. For more information, visit www.pepsico.com

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Field Services Analyst  -  PepsiCo

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