FCL/LCL Sea Customer Service
Excellent Computer Skills - MS Office (Excel, Word) experience as minimum
Good communication and working under pressure
Showing responsibility and pro-activeness in day-to-day obligations and workflow
Team player in a corporate environment
Experience in sea freight operations (shipment booking and document handling) is not needed, but a plus.
- Inform, collect, prepare and send promptly (with adequate pre-notice) from and to all the parties involved (clients, customs brokers, hauliers, shipping lines) the necessary paperwork/information for shipment binding and processing;
- Request issuance of transport invoices as per company and authority regulations for assigned shipments;
- Record all consignment information into internal files/company ERP, to ensure correct input and visibility;
- Archive specific documents, according to internal procedures;
- Prepare and send arrival notice (AN) to consignee’s for all the shipments responsible with;
- Request and analyze sub-contractor transport/handling services as per customer needs
- Keep contact by phone/e-mail or other efficient manner with sub-contractors and customers, when required
- Handle queries to the best of your ability or escalate the case without delay
In return we offer:
Rewarding salary packages and retention programs
Exciting work in a multicultural environment
Work in a dynamic team and business scope
Possibilities for learning new skills and developing yourself
Excellent opportunities for career development in a fast-growing company
We, at GOPET, put people first, whether they are our Clients, Partners or our Teams. Young, enthusiast, with hands-on experience and local know-how of markets, we always provide you with solutions that forward your business, whether you are in Retail, FMCG, Automotive, Industry, Construction, Pharmaceuticals, etc.
For the latest 25+ years, we have continuously and tenaciously strengthened our presence in Balkans as a leading forwarding services company. Today, we have offices in Bulgaria, Greece, Romania, Poland, Spain and Turkey.
The power of our business:
We invest in our people
We encourage the freedom of speech
We work with enthusiasm
You can send your resume also at email@example.com . Your application will be handled with the utmost confidentiality. Should your profile match our current needs, we will get in contact with you.
Find out more about us by visiting ro.gopettrans.com