Publicat 31 Mar 2021 | Expiră 01 Mai 2021

F1 Fan Success Specialist with English-Part time, Determined

20 posturi
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Candidatul ideal

If you have excellent English skills (both written and spoken) and you want to get involved in an amazing project for the next couple of months, join us for the 2021 Formula 1 season!

We are currently looking for a part time ENGLISH speaking Fan Success Specialist, to join our existing F1TV customer service team.

As an F1 Fan Success Specialist you will be representing one of world’s premier brands and most exciting products, so you have to be very charismatic, love talking to people and helping them out. Last but not least, you should be passionate about delivering outstanding customer service!

The overall responsibility will be to handle incoming chats alongside e-mails and some telephone calls. You will need to ensure consistent productivity & quality of service in order to maintain the highest customer satisfaction.

This is truly a unique career opportunity to join our F1™ team and work with the best fans and the “fastest” company in the world!

The activity will take place mainly on weekends!


  • Excellent language skills: English (C1 level is preferable)
  • Experience working in the customer service field is not mandatory, but it’s a plus
  • Positive attitude, charismatic, highly empathetic
  • Good computer skills
  • WEEKEND AVAILABILITY IS A MUST! (including for an occasional night, as some of the live events will be on a different time zone)
  • IMMEDIATE availability

Descrierea jobului

Responsibilities and Duties

  • Deals directly with fans by answering tickets: chat/emails/ calls
  • Responds promptly to fan inquiries and complaints and resolves them accordingly
  • Processes orders, forms, applications and requests
  • Meets the quality and productivity standards
  • Records details of inquiries, comments, complaints and actions taken
Compensations & Benefits
  • Competitive base salary
  • Friendly working schedule
  • Fun atmosphere
  • Young and talented multinational team
  • A full, specialist and ongoing training that will help you develop both personally and professionally
  • Working remotely (if needed you may be required to come to the office)

Descrierea companiei

The Company is based in Bucharest and conveniently located in the hart of Bucharest (Delea Veche).

World Phoning Group Racing Solutions – WPG RS – is a multilingual and multi award winning Business Process Outsourcing center located in Romania, Eastern Europe. We provide services in English, French, Spanish, Italian, German and Dutch. Our focus customers are small to mid-sized companies requiring outsourcing solutions that are cost-effective. We strive to be an extension of all your company’s business processes and offer a wide variety of services in order to make you leaner, faster and operationally more efficient.

F1 Fan Success Specialist with English-Part time, Determined  -  WPG RACING SOLUTIONS

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