Publicat 05 Iun 2019 | Reactualizat 05 Iul 2019 | Expiră 05 Aug 2019

EXL Service is looking for medium French Speakers !

2 posturi
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

Good computer navigation skills with knowledge of Microsoft OfficeProcess Specific Skills
Medium level of French is required; at least a medium level of English language is also required
Good Communication Skills
Customer Service Focus
Active listening skills
Self disciplined and result oriented
Team work/ Managing Self / Adaptability
Ability to multi task
Problem Solving
Data gathering ability/ Eye for detail
Openness to Coaching and Feedback

Descrierea jobului

Basic Function:
The main responsibility of this role is to create, update or modify profile travelers of end customers

Essential Functions required by the role:
Processing traveler requests for profile creation or modification using client specific applications and any other systems/ tools required to complete the tasks;
Communicating with customer, centralized teams and client’s points of sales through email or phone to ensure timely processing of profiling requests
Sending profile creation/modification confirmations to the concerned departments/client
Updating the systems with relevant information;
Ensure that the quality of the transactions is in compliance with predefined quality parameters;
To ensure adherence to established attendance schedules.To accomplish any other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activities

Descrierea companiei

EXL (NASDAQ: EXLS) is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries including insurance, banking, financial services, utilities, transportation and travel. We customize our solutions to improve business performance, transform organizations to be fast leaners and more flexible and provide a competitive edge in the marketplace. EXL leverages its highly qualified and experienced professionals at its offshore, near-shore and onshore to address the clients’ present challenges and deliver them immediate business impact and long term financial value. EXL was incorporated in 1999 and has its headquarters based in New York City. Ever since then, the Company operates more than 18 delivery centers in India, the Philippines, Malaysia, USA, and also in Czech Republic, Romania, Bulgaria. EXL also holds sales offices in New York, New Jersey and London. Find additional information about EXL at

EXL Service is looking for medium French Speakers !  -  SC ExlService Romania

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