Publicat 16 Mai 2018 | Reactualizat 13 Iun 2018 | Expiră 16 Iun 2018


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Candidatul ideal

Professional with technical background and knowledge;
1 year of experience in a similar role. Exposure to enterprise architecture;
High proficiency in English (both written and spoken);
Good troubleshooting skills;
Knowledge of Active Directory, Microsoft Exchange, Squid Proxy, ISA, OCS, SCOM;
User management/ email management/ group policies management/ windows scripting/ automation;
Knowledge of LAN/WAN technologies (routing, switching, Frame relay, ATM etc);
Knowledge of firewall solutions (Checkpoint, PIX);
Knowledge of EMS/NMS solutions (CWM, Concord and Cisco works);
Strong costumer focus;
Experience in 24x7 monitoring, fault management functions;

Descrierea jobului

Assess and diagnose escalated problems. Root cause analysis;
Provide quick work around to resolve;
Identify potential problems through proactive measures and do a Trend analysis of those incidents;
Hand on experience on Cisco network devices, firewall solution;
Able to interact with the external client and troubleshoot network connectivity issues;
Ensure maximum uptime of all servers and systems including the exchange mailing platform;
Maintenance of more than one segregated windows domain;
Support full operations from systems perspective by ensuring user management/ email management/ group policies management/ windows scripting/ automation;
Ensure patch updates/ antivirus updates/ backups are being followed religiously;
Provide technical solutions as per requirements of clients/customers;
Work closely with Information Security Group for ensuring all security parameters are in place;
Should be able to manage team of in sourced/out sourced employees;
Coordinate with telecom and network service provider on timely execution of various telecom and network projects;

Descrierea companiei

EXL (NASDAQ: EXLS) is a leading business process solutions company that looks deeper to drive business impact through integrated services and industry knowledge. EXL provides operations management, decision analytics and technology platforms to organizations across multiple industries including insurance, banking, financial services, utilities, transportation and travel. We customize our solutions to improve business performance, transform organizations to be fast leaners and more flexible and provide a competitive edge in the marketplace. EXL leverages its highly qualified and experienced professionals at its offshore, near-shore and onshore to address the clients’ present challenges and deliver them immediate business impact and long term financial value. EXL was incorporated in 1999 and has its headquarters based in New York City. Ever since then, the Company operates more than 18 delivery centers in India, the Philippines, Malaysia, USA, and also in Czech Republic, Romania, Bulgaria. EXL also holds sales offices in New York, New Jersey and London. Find additional information about EXL at

EXL is hiring IT TECHNICIAN  -  SC ExlService Romania