Publicat 03 Ian 2019 | Reactualizat 31 Ian 2019 | Expiră 03 Feb 2019

Enrollment Advisor

2 posturi
Expirat
Anunț inactiv

Acest anunț a expirat și nu este disponibil pentru aplicare.

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Candidatul ideal

Essential Skills and Experience

· A high level of initiative
· An excellent standard of spoken and written English
· Ability to engage and communicate effectively with a diverse range of people
· Strong customer relationship skills
· Ability to perform well under pressure and multi-task
· A drive to hit KPI targets
· An intermediate knowledge of Excel, Word and PowerPoint


Personal Attributes
· Conducts self with high level of integrity, sincerity, and honesty
· Treats all people with fairness and respect, demonstrated by actions and conversations
· Plans, organises and prioritises work assignments to ensure deadlines are met
· Shows thoughtful, intelligent problem-solving skills; seeks input from multiple sources
· Communicates thoughts and information in a logical, organised and effective manner
· Collaborates effectively across all functions and divisions
· Exemplifies loyalty and support to co-workers when help is needed
· Reflects a positive demeanour and approach to responsibilities
· Shows persistence in achieving goals; overcomes challenges

Desirable

· Knowledge of international education market and process / procedures
· Experience of using a CRM
· Undergraduate degree or similar
· The ability to speak a second language

Descrierea jobului

Role Functions
· Improving the enquiry experience for students with great customer service, soft sales and provision of accurate information
· Ensuring all incoming communications are effectively managed and answered within contracted turnaround times utilising both email and phone calls to engage with prospective students
· Utilising effective writing skills to ensure emails are written in an engaging, creative way with no grammatical errors
· Using a personalised approach to build rapport and represent the partner institution positively
· Ensuring quality standards are met and whenever possible exceeded
· Collect intelligence from students to report back to partner institutions
· Contributing to the continuous improvement of business practices and student experiences

Descrierea companiei

QS is the leading provider of information in the career and education sectors for top students and professionals worldwide. The company undertakes primary research, publishes career guides, operates a number of websites worldwide, offers services as software solutions and stages educational fairs and career events, seminars and forums globally. QS is a young, dynamic, multicultural and entrepreneurial company, established in 1990, with a workforce that strives for quality, excellence and creativity

Expirat
Enrollment Advisor  -  QS EASTERN EUROPE SRL

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