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We’re looking for client-oriented candidates who are native or near-native English speakers (B2, C1 or C2 level) to join our Elite Customer Support team for our newest project!
You’ll be learning from the best while working on one of the most innovative projects to deliver excellent customer experience for our world-leading client in home-fitness industry. Our client already became a sports phenomenon and now you have the opportunity to make a difference and be part of the quality service offered by Ascensos.
And no need to worry if you don’t have lots of experience, we have the best training program ready for you. :)
Who we are - The Superhero Team:
#theAteam are a talented bunch of customer engagement experts, united by our hard-working, fun-loving culture and passion for quality.
It’s the unique contributions of all our colleagues across Europe, that drives our success. And we’re dedicated to building a culture where everyone can thrive and find meaning in their work.
There‘s a huge focus on career development and recognition at Ascensos. We‘re proud of our team and are always looking for new colleagues with a similar talent and enthusiasm to deliver really great customer service. If that sounds like you and you are interested in joining us, reach out and you could be one of the superheroes that make theAteam the best!
This job is for you if you have:
Native level/fluency in English or at least B2 both verbal and written.
Positive attitude & excited to discover new CX approaches;
Excellent Communication and customer focus (both verbal and written).
Great team spirit but the ability to also be independent, like every superhero should.
Problem solving, investigative and multi-tasking skills with highest attention to detail.
A young and friendly work environment.
An interactive learning experience.
Lots of growth possibilities (more than 90% of advancement & promotions come from internal resources).
Paid training period.
Very attractive salary package + performance bonuses.
Flexible working hours due to working in shifts, because we value work-life balance.
Many other benefits.
Looking forward to have you in #theAteam!
Due to the global situations, our job opportunities are temporarily remote, our office is based in Bucharest and we expect to resume the activity on site after the pandemics.
Ascensos is built on the belief that not all contact centres need be the same. We don’t take the same ‘cookie-cutter’ approach as the industrial scale multi-national corporations. We aren’t burdened with bureaucracy. And we don’t have extended chains-of-command.
We are an owner-managed, next generation, modern contact centre. We draw from our award-winning background of world-class customer experience, combined with a digital mindset and the latest emerging technology, to shape bespoke customer experience (CX) solutions for tomorrow’s customer needs.
Ascensos is proud to partner with most of the leading consumer brands (http://www.ascensos.com), from UK, USA, Canada and across all Europe.
Compania aceasta caută candidați cu un anumit set de abilități. Acest test îl va ajuta pe angajator să aleagă cea mai potrivită persoană pentru job. Testul va fi în engleză sau în limba străină pentru care aplici și e posibil să conțină și un scurt video test.
Îl poți completa acum sau oricând în următoarele 24 de ore. Vei găsi linkul către test și în contul tău. Întrebările se vor schimba de fiecare dată când accesezi linkul.
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