Publicat 08 Ian 2019 | Reactualizat 05 Feb 2019 | Expiră 08 Feb 2019

eCommerce Support Specialist with English and French

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Expirat
Anunț inactiv

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Candidatul ideal

For our client, Hewlett Packard Enterprise, we are looking for an eCommerce Support Specialist with English and French


Medium knowledge IT Hardware and HPE products portfolio
Good knowledge of English, and French would be a plus
Good communication skills
Minimum 6 months experience products quotation and eCommerce business

Customer focus
Good planning / organization skills
Flexible and adaptable
Pronounced analytical skills
Ability to work under pressure

Descrierea jobului

Main contact for Sales and Customers for the business to business Elite Portal offering and maintenance
Guides Sales to apply the optimal structures for the online product catalogues
Proactive communications towards customers and sales, regarding issues that may appear on their catalogues
Proactively informs customers regarding any major change in their offering
Offer consultancy for the Elite B2B portal solutions, products
Coordinates issues and dispatches cases towards the adequate teams
Creates and Maintains catalogues and eCommerce portals, according to the customer and sales representatives requirements
Ensures offline pricing is reflected in the official online pricing that customer access
Offers consultancy to eCommerce platform related questions
Coordinates and follows up with Config & Quote Manager, the offering update and pricing approval, to be provided in the levels of agreement.
Ensures precise product configurations, according to customer/sales requirements
Ensures proactive catalogue check and quality of the eCommerce platform
Coordinates with Sales the product replacement, and with CQ the end of life management of products, in customers offering
Coordinates offering and pricing updates for EMEA region as well between regions for Global CustomersManages a customer portfolio with standard and complex eCommerce businesses

Descrierea companiei

Experis este leaderul global în resurse umane profesioniste, specializate și în soluții bazate pe proiect. Experis accelerează creșterea organizațiilor prin identificarea, atragerea și plasarea expertizei în IT, inginerie si finanțe, pentru a livra cu precizie talentele căutate pentru roluri și proiecte esențiale. Experis face parte din familia de branduri ManpowerGroup, care mai include Manpower, ManpowerGroup Solutions și Right Management.

Expirat
eCommerce Support Specialist with English and French  -  Experis Romania

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