Publicat 30 Mai 2019 | Reactualizat 29 Iun 2019 | Expiră 30 Iun 2019

eCatalogue Specialist with German - 22 months contract

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Candidatul ideal

  • Customer focused - establish and maintain effective relationships with customers and gain their trust and respect
  • Ability to prioritize own activities and eliminate roadblocks
  • Consistently get things done, on time and with the best results possible
  • Fluent knowledge of German and English, spoken and written (execute tasks with accuracy and have a high attention for the detail)
  • Have some knowledge of standard formats such as csv, xml, xls, BMECat, and the ability to create catalogues in these formats
  • Proficiency in MS Office© software Intermediate MS Excel skills

Descrierea jobului

Your job:

You will be an integral part of our team of eCatalogue Specialists, creating B2B eCatalogues for our Customers and Vendors as part of their eProcurement implementation and ongoing maintenance
As an eCatalogue Specialist you will create formatted electronic catalogues for customers to use on their eProcurement systems. As part of the eProcurement implementation process, you will validate the quality of the input given and revert back to the relevant party in case the quality is not according our standards
The key objective is to optimize the electronic communication processes between our customers, vendors and Office Depot by providing quality eCatalogues that will allow customers to order our vast range of products.

Responsibilities:

  • Create and maintain bespoke hosted eCatalogues in line with market formats
  • Validate the quality of the input that is needed and work with the relevant parties to ensure that high standards are maintained
  • Manage the interaction with procurement specialists in our customer and vendor organisations on an operational level
  • Detect and solve any deficiencies before handing over electronic catalogues to customers or Vendors by solving issues in conjunction with the relevant stakeholders and provides feedback to the customer
  • Achieve our operational service level agreements
  • Identify improvement opportunities to maximise the efficiency of eCatalogue production
  • You pro-actively review customer requirements and the rich content of agreed assortments
  • Monitor and report on catalogue production
  • Provides guidance and support to our sales force
  • Inform key stakeholders (Customers, Account Managers, e-Consultancy, Integration Specialists, IT etc.) on relevant developments with respect to Catalogue developments. Manage the interests of the parties involved, and decide when to escalate to the next level in cases of conflict of interest

Descrierea companiei

OFFICE DEPOT Cluj-Napoca is a SHARED SERVICE CENTER and part of the leading US multinational selling office supplies in 60 countries world wide. In Cluj we support our financial, data management, sales and BTO operations throughout 11 European countries, in 6 foreign languages for activities such as Credit and Collection, Cash Application, Accounts Payable, Project Management, Data Order Entry, e-Business. At the OFFICE DEPOT SSC you can grow! We have extensive training and teambuilding programs, we build, develop and promote talent, we organize and actively get involved in social events and activities, we encourage innovation, we put good ideas into practice, feel good at work and… don’t forget to have FUN! JOIN OUR TEAM! Build your CV to www.officedepot-career.ro/onlinecv. Visit our website: www.officedepot.ro

Expirat
eCatalogue Specialist with German - 22 months contract  -  Office Depot Service Center