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We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency.
We are searching only for evening/night shift.
The target is to ensure excellent service standards and maintain high customer satisfaction.
- Proven customer support experience
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritise, and manage time effectively
- High school degree
- English- high level- MUST
- Effectively manage large amounts of incoming calls and e-mails.
- Identify and assess customers’ needs to achieve satisfaction
- Strong decision making and analytical abilities.
- Strong detail orientation and communication/listening skills.
TORO Telemarketing is a well-known company that gives a variety of professional telemarketing services. We provide the solid foundation to your business needs to thrive, innovate and grow.
TORO is always looking for a creative, capable group of people striving for excellence in everything they do and having fun in the process.
Our proactive, client-centered approach allows you to focus on your core competencies, and ultimately, the overall success of your business.