Candidatul Ideal
- Advanced level of French (speaking and writing) and medium level of English
- Availability to work on a full time schedule, Monday - Friday, 9:00 - 22:00, in shifts
- Ability to analyze a problem and provide viable solutions
- Gracious attitude in client service and efficiency in solving the problems
- Efficient use of resources for the effective exercise of the activity
- Attention to detail
- Good general IT-Knowledge in the area of web-based applications and technologies used in that area
Descrierea jobului
- Offering best level customer support or debt collection assistance for French clients via phone or e-mail
- Assist French end-clients of a local auto insurance company
- Review and interpret customer information in a variety of systems and apply that information to resolving the customer's inquiry
- Balance customer service considerations with the exercise of efficiency with respect to time and call control
We offer:
- Fixed-term contract until the end of October 2025
- Stable job - permanent labor contracts
- Above-average fixed salary, performance bonuses
- Monthly meal tickets
- International career - paid training and international career opportunities
- Multilingual exposure - improve your spoken and written language skills
- Inspiring and fun environment - our offices have become known for their innovative, fun and pleasant design. Enjoy our relax and play areas!
- Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long
- Private medical insurance coverage
- Special discounts across a variety of Banks, Telecoms, Gym & Fitness centers and more
Descrierea companiei
TELUS Digital (NYSE & TSX: TIXT) crafts unique and enduring experiences for customers and employees, and creates future-focused digital transformations that stand the test of time. We are the brand behind the brands. Our global team members are both passionate ambassadors of our clients’ products and services, and visionary technology experts resolute in our pursuit to elevate their end customer journeys, solve business challenges, mitigate risks, and drive continuous innovation. Our portfolio of capabilities spans digital customer experience and digital solutions, including digital IT services, such as cloud solutions and AI-fueled automation, trust and safety services, AI data solutions, including expertise in computer vision, and front-end digital design and consulting services. Fuel iX is TELUS Digital’s proprietary GenAI engine at the heart of our innovation, helping enterprises advance their GenAI pilots to working prototypes and production at scale, quickly, securely and responsibly across multiple environments, applications and clouds.
Powered by purpose, TELUS Digital leverages technology, human ingenuity and compassion to fuel remarkable outcomes and create inclusive, thriving communities in the regions where we operate around the world. Guided by our Humanity-in-the-loop principles, we take a responsible approach to the transformational technologies we develop and deploy by proactively considering and addressing the broader impacts of our work. Learn more at: telusdigital.com
